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Why is the Reset button for the RDE environment disabled?

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Level 3

Why is the Reset button for the RDE environment disabled? with the error message 'a user in the developer role must be logged in to do this operation'? If using aio-cli, the operation runs successfully and returns 'Environment reset.' However, the environment remains unchanged.
By the way, my User Role is User, Business Owner, and Deployment Manager.

 

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1 Accepted Solution

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Correct answer by
Community Advisor

According to the message you are seeing, it appears that you must be assigned the "Developer" Role as well to perform that operation. Could you please give it a try after that? Alternatively, could you check if any other person with a "Developer" Role can see the "Reset" button enabled?

There may be an issue with aio-cli. Keep in mind that RDE is still "new," so it could potentially have some issues. However, it does make sense that it does not reset via aio, as the message in the UI indicates that you lack the necessary "Developer" role permissions.



Esteban Bustamante

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2 Replies

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Correct answer by
Community Advisor

According to the message you are seeing, it appears that you must be assigned the "Developer" Role as well to perform that operation. Could you please give it a try after that? Alternatively, could you check if any other person with a "Developer" Role can see the "Reset" button enabled?

There may be an issue with aio-cli. Keep in mind that RDE is still "new," so it could potentially have some issues. However, it does make sense that it does not reset via aio, as the message in the UI indicates that you lack the necessary "Developer" role permissions.



Esteban Bustamante

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Level 3

After joining the Developer Role, it started working. Thank you!