While accessing site through trailing slash and without trailing slash then it gives 403 forbidden error | Community
Skip to main content
B
bhagchand
Level 3
February 10, 2022
Solved

While accessing site through trailing slash and without trailing slash then it gives 403 forbidden error

  • February 10, 2022
  • 3 replies
  • 1470 views

Hi All,
Hope everyone well and doing great.
While accessing site through trailing slash and without trailing slash then it gives 403 forbidden error some time it works and some time not.
We have also debug this issue and found one reason that it may be due to cache. so can anyone please let me know how we clear dispatcher cache.

 

Thanks in advance.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by milind_bachani

hi @bhagchand ,

 

https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/implementing/content-delivery/caching.html?lang=en 

 

please refer the above page for understanding and cache flushing in AEM as CS. You can also reach out the INFRA team managing to get the cache flushed manually on PROD instances.

 

Thanks.

3 replies

DEBAL_DAS
DEBAL_DAS
New Member
February 10, 2022

1. Please refer this https://experienceleague.adobe.com/docs/experience-cloud-kcs/kbarticles/KA-16568.html?lang=zh-Hant#:~:text=Go%20to%20http%3A%2F%2Faemhost,the%20IP%20of%20each%20dispatcher).&text=Configure%20Dispatcher%20Flush%20UI%20to,Refer%20to%20the%20documentation. to delete dispatcher cache without logging into the dispatcher server.

 

https://adobe-consulting-services.github.io/acs-aem-commons/features/dispatcher-flush-ui/index.html

 

2. Admin team members can help you clear the dispatcher cache after logging into dispatcher server. In this case they will ask you provide the resource path.

 

 

Debal Das, Senior AEM Consultant
    B
    bhagchandAuthor
    Level 3
    February 10, 2022

    Hi @debal_das,

     

    Currently we are using AEM as CS so I think ACS commons are not supported and we want to flush cache on our production environment.

     

    Thanks

      milind_bachani
      Adobe Employee
      milind_bachaniAdobe EmployeeAccepted solution
      Adobe Employee
      February 10, 2022

      hi @bhagchand ,

       

      https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/implementing/content-delivery/caching.html?lang=en 

       

      please refer the above page for understanding and cache flushing in AEM as CS. You can also reach out the INFRA team managing to get the cache flushed manually on PROD instances.

       

      Thanks.

        Raja-Karuppsamy
        Community Advisor
        Raja-KaruppsamyCommunity Advisor
        Community Advisor
        February 10, 2022

        @bhagchand Please raise a Adobe case or reach out to Adobe CSE to clear the cache from Dispatcher/CDN if used.

        Please check your cache dispatcher configuration and tail the dispatcher log to debug further on this issue.

         

        Regards,

        Raja

          Terms & ConditionsAccessibility statement

          Loading footer...