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Ravi_Joshi
Ravi_Joshi
Level 4
June 20, 2022
Solved

Which email template is being used for participant step "email notification"

  • June 20, 2022
  • 2 replies
  • 1133 views

Hi There,

 

Need your help in order to identify the email template which is used for participant step (notify through email) to trigger mail in a specified format.

Our requirement is to overlay that email template to add some additional data. I have tried changing the template available at "/libs/settings/workflow/notification/email/default/en.txt" . But the changes are not reflecting in the email.

 

Please do let me know your opinions on the same.

 

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Best answer by SantoshSai

Hi @ravi_joshi ,

The default email template for participant step is 

/libs/settings/workflow/notification/email/default/en.txt

I believe you have overlayed it to this path /conf/global/settings/workflow/notification Ignore if that's correct one.

You need to restart the bundle to reflect workflow notification template changes, since from AEM 6.4.0 all the templates moved inside the bundle.

Reference: https://experienceleague.adobe.com/docs/experience-manager-64/administering/operations/notification.html?lang=en#email-templates-for-workflow-notification

Hope that help!

Regards,

Santosh

2 replies

ShaileshBassi
Community Advisor
ShaileshBassiCommunity Advisor
Community Advisor
June 20, 2022

@ravi_joshi Please refer to the similar thread https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/workflow-participant-step-to-pick-up-custom-email-template/m-p/191406

Thanks

    SantoshSai
    Community Advisor
    SantoshSaiCommunity AdvisorAccepted solution
    Community Advisor
    June 20, 2022

    Hi @ravi_joshi ,

    The default email template for participant step is 

    /libs/settings/workflow/notification/email/default/en.txt

    I believe you have overlayed it to this path /conf/global/settings/workflow/notification Ignore if that's correct one.

    You need to restart the bundle to reflect workflow notification template changes, since from AEM 6.4.0 all the templates moved inside the bundle.

    Reference: https://experienceleague.adobe.com/docs/experience-manager-64/administering/operations/notification.html?lang=en#email-templates-for-workflow-notification

    Hope that help!

    Regards,

    Santosh

    Santosh Sai
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