Whenever I am starting my AEM instance it is showing me the "AuthenticationSupport service missing. Cannot authenticate request." | Community
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monish_gavali
Level 3
November 1, 2023
Solved

Whenever I am starting my AEM instance it is showing me the "AuthenticationSupport service missing. Cannot authenticate request."

  • November 1, 2023
  • 1 reply
  • 776 views

Please help me to fix this

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1 reply

aanchal-sikka
Community Advisor
aanchal-sikkaCommunity AdvisorAccepted solution
Community Advisor
November 1, 2023

Hello @monish_gavali 

 

You would be able to find many threads on AEL on the same issue. Sharing few of them. You would have to check them one by one to understand, whats causing 503 for you

 

Solved: AEM restart issue. AuthenticationSupport service m... - Adobe Experience League Community - 385769

Solved: HTTP ERROR 503 AuthenticationSupport service missi... - Adobe Experience League Community - 452739

Solved: 503 error - AuthenticationSupport service missing... - Adobe Experience League Community - 189526

Solved: HTTP ERROR 503 AuthenticationSupport service missi... - Adobe Experience League Community - 624819

Aanchal Sikka
    M
    monish_gavaliAuthor
    Level 3
    November 1, 2023

    Thank You So Much @aanchal-sikka, the first solution worked for me from the linkes which you provided.

      BrianKasingli
      Community Advisor and Adobe Champion
      BrianKasingliCommunity Advisor and Adobe Champion
      Community Advisor and Adobe Champion
      November 1, 2023

      From experience, this happens to me when AEM is not closed properly, and my system restarts or shutsdown. Ensure that you close down your AEM environment when you don't have a charger nearby. 

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