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SOLVED

what sort of access/profile do I need so I can add custom domains/manage pipelines in AEMaaCS?

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Level 9

as above. At the moment, I cannot add custom domains and I cannot add/edit pipelines.

 

This is what I see when I hover my mouse over the Add pipeline button

2024-07-04 15_52_16-Overview _ Cloud Manager and 35 more pages - Work - Microsoft​ Edge.jpg

 

 

 

 

This is what I see when I try to add custom domains

2024-07-04 15_53_52-holmesglen-dev _ Cloud Manager and 35 more pages - Work - Microsoft​ Edge.jpg

 

 

 

 

 

 

 

 

 

I have the following access for now (4 screenshots of my adminconsole access)

1st screenshot
2024-07-04 14_49_42-Annotate Image and 28 more pages - Work - Microsoft​ Edge.jpg

 

2nd screenshot

2024-07-04 15_03_03-Annotate Image and 30 more pages - Work - Microsoft​ Edge.jpg

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3rd screenshot

2024-07-04 14_52_21-Annotate Image and 29 more pages - Work - Microsoft​ Edge.jpg

 

 

 

 

 

 

 

 

 

 

4th screenshot

2024-07-04 14_52_43-Jayel Villamin _ Admin Console and 29 more pages - Work - Microsoft​ Edge.jpg

1 Accepted Solution

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Correct answer by
Level 7
8 Replies

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Correct answer by
Level 7

Generally its the deployment manager role which is needed which you seem to be having. You might want to retry login after clearing cache/cookies.
https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/onboarding/conce... 

https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/onboarding/conce... 

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Level 9

I just logged out and re-logged in. still the same

EDIT: I just logged in via private/incognito browser and same results.

 

This is what I see when I hover my mouse over the Add button when trying to create a pipeline.

2024-07-04 15_52_16-Overview _ Cloud Manager and 35 more pages - Work - Microsoft​ Edge.jpg

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Level 7

I tried comparing your second screenshot with our deployment manager's profile and I still see Deployment Manager - Cloud service profile missing for you there. This is how it looks. So, I would say something is still missing in your case.

h_kataria_0-1720075676089.png

 

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Level 9

with your screenshot, are you listed as admin for "Adobe Experience Manager as a Cloud Service - Cloud Manager"?

 

I'm only listed as developer.

 

Thanks

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Level 9

thanks for the tip. I've been given extra access and I was able to assign deployment manager to myself (I was not able to do it previously)

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Community Advisor

@jayv25585659 

 

Can you request someone to add you as a Business owner as well for a short duration?

 

A user must have the Business Owner or Deployment Manager role to add a custom domain name in Cloud Manager, and you must be using the Fastly CDN.

 

https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/implementing/usi...

 

Also, while logging in please assure you are using the right Enterprise profile  and not Adobe.

 


Aanchal Sikka

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Community Advisor

@jayv25585659 You will need a deployment manager profile to be able to do that,

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Level 9

I have deployment manager in my profile (see last screenshot)