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SOLVED

What privileges are missing in inbox view?

aembytes
Level 4
Level 4

In my client instance, I am unable to see the "Admin Control" option in the inbox view. What privileges are required to see that view? I am already in the "Admins" group (with AMS). Do I need to be in "Administrator" group to see that?Admin control Option.png

1 Accepted Solution
Asutosh_Jena_
Correct answer by
Community Advisor
Community Advisor

Hi @aembytes 

The Admin Control option is visible only to the members of the administrators or workflow-administrators group. As you said you are already part of 'Admin' groups by AMS, which will a customized group created by AMS for your organization with few admin privilege such as system console access but it is definitely not part of the other 2 groups which is why you do not see the option.

You can ask AMS to include workflow-administrators into your customized Admin group and you should be able to see it afterwords.

 

Adobe Link for your reference:

https://experienceleague.adobe.com/docs/experience-manager-65/authoring/essentials/inbox.html?lang=e...

 

Hope this helps!

Thanks!

View solution in original post

1 Reply
Asutosh_Jena_
Correct answer by
Community Advisor
Community Advisor

Hi @aembytes 

The Admin Control option is visible only to the members of the administrators or workflow-administrators group. As you said you are already part of 'Admin' groups by AMS, which will a customized group created by AMS for your organization with few admin privilege such as system console access but it is definitely not part of the other 2 groups which is why you do not see the option.

You can ask AMS to include workflow-administrators into your customized Admin group and you should be able to see it afterwords.

 

Adobe Link for your reference:

https://experienceleague.adobe.com/docs/experience-manager-65/authoring/essentials/inbox.html?lang=e...

 

Hope this helps!

Thanks!

View solution in original post