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April 3, 2021
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What privileges are missing in inbox view?

  • April 3, 2021
  • 1 reply
  • 651 views

In my client instance, I am unable to see the "Admin Control" option in the inbox view. What privileges are required to see that view? I am already in the "Admins" group (with AMS). Do I need to be in "Administrator" group to see that?

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Best answer by Asutosh_Jena_

Hi @aembytes 

The Admin Control option is visible only to the members of the administrators or workflow-administrators group. As you said you are already part of 'Admin' groups by AMS, which will a customized group created by AMS for your organization with few admin privilege such as system console access but it is definitely not part of the other 2 groups which is why you do not see the option.

You can ask AMS to include workflow-administrators into your customized Admin group and you should be able to see it afterwords.

 

Adobe Link for your reference:

https://experienceleague.adobe.com/docs/experience-manager-65/authoring/essentials/inbox.html?lang=en#inbox-admin-control

 

Hope this helps!

Thanks!

1 reply

Asutosh_Jena_
Community Advisor
Asutosh_Jena_Community AdvisorAccepted solution
Community Advisor
April 4, 2021

Hi @aembytes 

The Admin Control option is visible only to the members of the administrators or workflow-administrators group. As you said you are already part of 'Admin' groups by AMS, which will a customized group created by AMS for your organization with few admin privilege such as system console access but it is definitely not part of the other 2 groups which is why you do not see the option.

You can ask AMS to include workflow-administrators into your customized Admin group and you should be able to see it afterwords.

 

Adobe Link for your reference:

https://experienceleague.adobe.com/docs/experience-manager-65/authoring/essentials/inbox.html?lang=en#inbox-admin-control

 

Hope this helps!

Thanks!