What is the difference between "BUSINESS ID" and "ADOBE ID". | Community
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krishna_garikapati
krishna_garikapati
Level 3
February 18, 2024

What is the difference between "BUSINESS ID" and "ADOBE ID".

  • February 18, 2024
  • 2 replies
  • 5921 views

We are in the process of SSO integration and currently all our users(with multiple Domains) are having identity type as "ADOBE ID".

I did learned from https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html that once we migrate to SSO. The non claimed domains will turn into identity type as "BUSINESS ID" and "BUSINESS ID" can't be turned into "FEDERATED ID" later.

 

Once an "Adobe ID" turned into "Business ID" Can we use the same password or do we have to reset the password.
What is the login experience being Business ID and it's major difference with Adobe id.

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2 replies

Imran Khan
Community Advisor
Imran KhanCommunity Advisor
Community Advisor
February 18, 2024

Adobe IDs are individual accounts. Users manage their own login credentials through account.adobe.com. These are listed in the User Directory, and are the only type used by teams customers who do not claim domains. 

The Business ID is associated with one and only one authenticating account.

Follow below document to get clear differentiation between multiple types of ID'S

https://helpx.adobe.com/enterprise/kb/understanding-adobe-profiles.html#:~:text=The%20Business%20ID%20is%20associated,who%20do%20not%20claim%20domains.

    krishna_garikapati
    krishna_garikapatiAuthor
    Level 3
    February 19, 2024

    Hello, Imarn.

    I did read through most of the adobe documentation which did not clearly callout how the Business ID account behaves. Mainly i was looking for answers to below questions.

    In the process of migration to SSO where users with multiple domains(Internal owned and External not owned) are present(Currently with Identity type as Adobe ID) .

    1. Does the user identity type of all users immediately turn into Business ID soon we register our first domain  or it gives the time to register other domains aswell?
    2. Do we have any option or way to update the user identity type to Federated ID from Adobe ID(Considering the fact that Business ID can't be turned into Federated ID).
    3. Once an Adobe ID turned into Business ID will there be any impact to user experience such as user password or steps to login to application.
      krishna_garikapati
      krishna_garikapatiAuthor
      Level 3
      February 23, 2024

      @imran__khan  Thanks for the efforts to help. My questions are majorly coming from the documentation here https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html  and My major concern is the user login experience considering our huge user base. 

      Please look into the highlighted text in the screen shot.


      Have you ever experienced logging in as a  user identity type " BUSINESS ID". If so could you detail the login steps.
       


      Adobe confirmed that the documentation is not upto date and per our tests. Adobe ID will not be updated as BUSINESS ID(Identity type). Post domain registration we can update the Adobe id to Federated in bulk using CSV approach.  

        kautuk_sahni
        Community Manager
        kautuk_sahniCommunity Manager
        Community Manager
        February 21, 2024

        @krishna_garikapati Did you find the suggestions from users helpful? Please let us know if more information is required. Otherwise, please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.

        Kautuk Sahni
          krishna_garikapati
          krishna_garikapatiAuthor
          Level 3
          February 22, 2024

          @kautuk_sahni i am still looking for BUSINESS ID behavior and answers to above queries.
          I have a sync up with Adobe today and hoping to get my questions answered.

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