WebP images process failed in assets AEMAACS | Community
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M
MohammadUsman
Level 2
July 29, 2024

WebP images process failed in assets AEMAACS

  • July 29, 2024
  • 2 replies
  • 1832 views

Im trying to upload webp extension images in dam assets but its showing process failed after loading.

 

Here is some info from logs : 

 

com.adobe.cq.assetcompute.impl.event.AssetComputeRenditionEventImpl Asset Compute worker failed to generate rendition for asset '/content/dam/test-webp.webp', processingId: 'f9ead0b6-f21e-42a3-be9b-50a22f0c527e', Reason: 'RenditionFormatUnsupported', Message: 'Format pdf is not supported for webp files'.
26.07.2024 09:57:53.760 [cm-p92656-e857903-aem-author-65df8bc8c6-zstqg] *INFO* [sling-cq-asset-processing-1-adobe-io-assetcompute-events-consuming-job] com.adobe.cq.assetcompute.impl.event.AssetComputeRenditionEventImpl Asset Compute worker failed to generate rendition for asset '/content/dam/test-webp.webp', processingId: 'f9ead0b6-f21e-42a3-be9b-50a22f0c527e', Reason: 'RenditionFormatUnsupported', Message: 'Text extraction (fmt=txt) is not supported for webp files'.

test-webp.webp' hasn't finished processing since not all renditions ready, processingId: f9ead0b6-f21e-42a3-be9b-50a22f0c527e

test-webp.webp was not processed because it is not a supported file format!.
 There are 1 upload failure messages test-webp.webp was not processed because it is not a supported file format!]
Unable to find Scene7 asset by path '' or filename 'test-webp.webp'
test-webp.webp was not processed because it is not a supported file format!' for asset: 

 

 

 

2 replies

h_kataria
Community Advisor
h_katariaCommunity Advisor
Community Advisor
July 29, 2024

I tried this on my local which worked fine. Do you have some custom processing profiles defined or have dynamic media integration in place ? 

    M
    MohammadUsmanAuthor
    Level 2
    July 29, 2024

    It worked for me too in local but in cloud instances its failing. try uploading in cloud instance and let me know if it works cause mine dint.

     

      h_kataria
      Community Advisor
      h_katariaCommunity Advisor
      Community Advisor
      July 29, 2024

      Tried on an actual cloud instance as well and faced no issues. Processing was done successfully.

        sarav_prakash
        Community Advisor
        sarav_prakashCommunity Advisor
        Community Advisor
        August 4, 2024

        Hi @mohammadusman , I too faced same issue; raised Adobe ticket; found out.

         

        Verdict:

        Dynamic Media capabilities are NOT supported for WebP as an input format.This is your cheatsheet

        https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/assets/file-format-support#image-support-dynamic-media

         

        While you can ingest WebP into AEM Assets CS, Dynamic Media does not support the processing of WebP. Hence the process failed comes. On your cloud, if you configured DM Cloud, then uploading .webp images will result in infinite "Processing" forever, since DM upload step fails.

         

        Workaround:

        Transform the images to supported formats before uploading. For me, I was downloading assets from 3rd party cdn, and 3rd party supported transforming webp to png/jpg. So I transformed to jpg before ingestion. 

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