video folder is not opening in publisher dam folder (/assets.html/content/dam) in aem | Community
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user00181
Level 2
February 24, 2023

video folder is not opening in publisher dam folder (/assets.html/content/dam) in aem

  • February 24, 2023
  • 3 replies
  • 1912 views

Hi All,

 

I have upload a video file in content/dam/video folder in author and when i am opening that folder that folder is opening successfully and getting all video thumbnail for that file but when i am publishing this video file in publisher then in publisher this folder is not opening and thumbnail is also not coming. i am getting error line " Fail to load data." .

 

Note:- For all image type it opening the folder and thumbnail is also coming properly in both author and publisher but when we are publishing any video type file( after running "Dynamic Media Encode Video"  workflow) like mp4, mov... etc then this issue is coming. We are running "Dynamic Media Encode Video"  workflow for creating rendition for thumbnail for video.

 

When i am checking in log file i am getting error: "

com.day.cq.dam.scene7.impl.Scene7APIClientImpl Unable to decrypt password for user xyz@xyz.com:

"

 

Please suggest any solution to open that folder and getting the thumbnail for video.

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3 replies

arunpatidar
Community Advisor
arunpatidarCommunity Advisor
Community Advisor
February 24, 2023

Hi,

Could you please try opening without /assets.html/

/content/dam/video-path/file.mp4

Arun Patidar
    U
    user00181Author
    Level 2
    February 24, 2023

    When try to open without /asset.html then it is downloading not opening

    /content/dam/video-path/file.mp4

     

      arunpatidar
      Community Advisor
      arunpatidarCommunity Advisor
      Community Advisor
      February 24, 2023

      you need to add/handle the Content-Disposition header

      https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Content-Disposition

      Content-Disposition: inline

       

      Arun Patidar
        Manu_Mathew_
        Community Advisor
        Manu_Mathew_Community Advisor
        Community Advisor
        February 24, 2023

        @user00181 you can check at http://localhost:4502/etc/replication/agents.author.html

        if the file is properly published or something has failed or it's in a queue.

         

        you can check this too- https://github.com/adobe/asset-share-commons/issues/442

         

          kautuk_sahni
          Community Manager
          kautuk_sahniCommunity Manager
          Community Manager
          September 25, 2024

          @user00181 Did you find the suggestions helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

          Kautuk Sahni
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