Video Component not working in CQ5.5 | Community
Skip to main content
G
godwin_joe
October 16, 2015
Solved

Video Component not working in CQ5.5

  • October 16, 2015
  • 3 replies
  • 1076 views

I have done till the step of installing FFMPEG and i have verified it in tools->DAM->videoprofile.

but the video is still not displayed in the page. the below error message is displayed when the page gets loaded

"We are unable to connect to the content you've requested. We apologize for the inconvenience"

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

3 replies

smacdonald2008
smacdonald2008Accepted solution
Level 10
October 16, 2015

See this thread that talks about the video component: http://help-forums.adobe.com/content/adobeforums/en/experience-manager-forum/adobe-experience-manager.topic.html/forum__kdsq-hi_video_compon.html

G
godwin_joeAuthor
October 16, 2015

smacdonald2008 wrote...

See this thread that talks about the video component: http://help-forums.adobe.com/content/adobeforums/en/experience-manager-forum/adobe-experience-manager.topic.html/forum__kdsq-hi_video_compon.html

 

Hi,

Thank you it worked after i design the video component with the video profiles.

Now only the renditions of Firefox HQ ogg and Flash 7+ low quality alone is getting created. Rendition for High Quality H.264 is not getting created. Thus i am not able to open the video in IE. In FF it works fine.

Thanks and Regards,

Godwin

G
godwin_joeAuthor
October 16, 2015

I got the High Quality H.264 rendition by following the steps in http://blogs.adobe.com/dekesmith/2013/01/17/cq-5-5-dam-video-encoding-changes-are-needed-to-work-with-ffmpeg-version-20121230/ By Deke Smith

 

-Godwin

Terms & ConditionsAccessibility statement

Loading footer...