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Video can't be added to dynamic media component

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Level 1

Issue Faced:

  • Video can't be added to dynamic media component.
  • Dynamic media component appears hidden when added to the page (visible in the content tree but not on the page).

Checked:

  • Confirmed that videos and related assets are published in 'video presets'.
  • Reviewed Image Preset.
  • Checked configuration for dynamic media.
1 Reply

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Community Advisor

Hi,

 

Are you saying that the component is on the page but it isn’t clickable because it’s not visually selectable? If that's the case, you can select it through the content tree using the wrench icon and then add the video there.

 

Hope this helps!



Esteban Bustamante