Using websockets in AEM

Hi, I have a chatbot integration usecase where the front end has to establish a socket connection with the third party. As the website resides on AEM, I am investigating the possibilities of using a websocket connection from AEM to third party. Primarily, it is because we are implmenting a chatbot here which will function better when sockets are used. I see com.adobe.granite.socketio and its associated methods. I am not convinced as I do not see any concrete implementations using this. Kindly let me know if this is used for socket connections and if it is possible to achieve this. Thanks !