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SOLVED

User Synchronization between publish for SAML Authentication

ankitg2807
Level 2
Level 2

Hi,

I have configured SAML Authn Handler to enable login on website. We have 2 publish instances behind 2 dispatchers and a loadbalancer.

Encapsulated tokens are enabled on the 2 publish instances . When we login , user gets created on the publish instance serving the request but on refresh the request goes to 2nd publish instance and I get 404. On 2nd publish instance I can see the username of loggedin user in access log but the same user is not present in useradmin and request shows 404.

 

How can I ensure that users are synchronized between the 2 publish instances automatically so that we dont get 404 errors ?

Users on publish instances will be separate from author instance, those will be website visitors authenticated via SSO. Author instance does not have SSO.

 

Thanks!

1 Accepted Solution
Shashi_Mulugu
Correct answer by
Community Advisor
Community Advisor

@ankitg2807 You need to configure user synchronization between publishers.

 

Please see this forum post for reference 

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/saml-authentication-across...

 

View solution in original post

4 Replies
Shashi_Mulugu
Correct answer by
Community Advisor
Community Advisor

@ankitg2807 You need to configure user synchronization between publishers.

 

Please see this forum post for reference 

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/saml-authentication-across...

 

View solution in original post