User search is not working in useradmin | Community
Skip to main content
Level 2
January 8, 2021
Solved

User search is not working in useradmin

  • January 8, 2021
  • 3 replies
  • 2498 views

Hi,

 

Unable to get newly created user in search while trying to assign permissions to newly created user in useradmin. But able to see newly created user in /home/users.

 

Could any one please help me on this issue.

 

Thanks in advance,

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Nivesh_J

Hi,

Issue got resolved, It is indexing issue

 

Thanks for your replies

3 replies

arunpatidar
Community Advisor
Community Advisor
January 8, 2021

Do you any console error or exceptions while searching for user?

Arun Patidar
Nivesh_JAuthor
Level 2
January 9, 2021

Thanks for the Reply Arun,

 

I don't see any console errors or exceptions.

Kiran_Vedantam
Community Advisor
Community Advisor
January 8, 2021

First thing first, you need to save the changes once done.

Next is the access to assign the permissions to the user. Please make sure you are having the required access. Last but not least the keyword you search for is also important. Try using the first name or last name or email id.

 

If all the above things do not work, please check in the log for the error.

 

Hope this helps.

 

Thanks,

Kiran Vedantam.

Nivesh_JAuthor
Level 2
January 9, 2021

Thanks for the reply Kiran Vedantam,

 

Given all valid details and saved the changes. Newly created user is not getting in user admin so unable to provide permissions to it.
Able to see newly created user in crx/de under /home/users

Nivesh_JAuthorAccepted solution
Level 2
January 11, 2021

Hi,

Issue got resolved, It is indexing issue

 

Thanks for your replies

kautuk_sahni
Community Manager
Community Manager
January 11, 2021
Thank you for sharing this with community.
Kautuk Sahni