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BigT168
Level 5
October 16, 2015
Solved

Url in the browser gets stripped after cf#

  • October 16, 2015
  • 13 replies
  • 3533 views

In Firefox and IE, sometimes, when clicking a link within a page, the next page is loaded but the path in the browser is stripped to become http://server:port/cf#_. I didn't see any error message in the console. 

Does anyone know what's the issue and how to resolve it?

Thanks.

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Best answer by Sham_HC

Have you overlayed any oob component especially Util.js .  Otherwise in firebug are you seeing any javascript errors. If not in network tab on what point it stops?  File a daycare & specialist will assist you.

Thanks,

Sham

Tweet: adobe_sham

13 replies

smacdonald2008
smacdonald2008
Level 10
October 16, 2015

Read this older community thread:

https://forums.adobe.com/thread/1042245

Sham_HC
Sham_HC
Level 10
October 16, 2015

H BigT,

Is it happening for geometrixx also?  What ever the cases I have so far was due to custom implementation & especially conflicting with javascript library jquery without using clientlibrary and accessing with cdn urls. 

Thanks,

Sham

Twitter: @adobe_sham

TheRealUpWorks
TheRealUpWorks
Level 2
October 16, 2015

Hi Sham -

All JS and JS libs use clientlibs and are not pulled from a CDN. Any other thoughts or possibilities?

B
BigT168Author
Level 5
October 16, 2015

Thank you for the response.

However, it is not URL shortening we have the issue.

Here is the issue:

    When  you bring up a page under the CQ5 author, the URL as http://server:port/cf#/content/site/test.html in the Firefox or IE browser path, after the page is loaded, the path in the browser becomes http://server:port/cf#_, it stripped out the /content/site/test.html. But the same URL, it is fine under the Chrome.

Sham_HC
Sham_HCAccepted solution
Level 10
October 16, 2015

Have you overlayed any oob component especially Util.js .  Otherwise in firebug are you seeing any javascript errors. If not in network tab on what point it stops?  File a daycare & specialist will assist you.

Thanks,

Sham

Tweet: adobe_sham

smacdonald2008
smacdonald2008
Level 10
October 16, 2015

Are you using the latest versions of these web browsers? 

B
BigT168Author
Level 5
October 16, 2015

Yes, we are using the latest version of the browser. (evergreen browsers)

Per my coworker, intermittently. this happened for Chrome as well.

A
asn11
Level 4
September 8, 2016

HI All,

 

We are facing exactly same issue.

Did you get any solution to this ? or identified the root cause of this issue as to why it would happen?

Any help is really appreciated.

Thanks in advance.

Regards

smacdonald2008
smacdonald2008
Level 10
September 8, 2016

I am checking with the support team to see if there is a updated fix or KB for this issue. 

A
asn11
Level 4
September 8, 2016

Thanks Scott, that would be a great help.

I see an error on console tab of browser which says "Uncaught TypeError : cannot read property util of undefined" 

Few observations:

When I remove cf# from URL page loads just fine with showing sidekick but well not with content finder.

But as soon as we add cf# to url it gets changed to localhost:502/cf#_ with the above mentioned error in console.

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