Uncaught TypeError: Cannot read property 'userID' of null

Forum|Forum|8 years ago
January 23, 2017
3 replies
4351 views

I have the issue in AEM 6.1 touch UI. The page reports this error:

Uncaught TypeError: Cannot read property 'userID' of null

and

Uncaught TypeError: Cannot read property 'shared' of undefined

Annotation doesn't work. Lock feature works but Unlock doesn't work.

Please help!!!

Thanks a lot

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Peter_Puzanovs

Community Advisor

Hit same rock, has anyone found solution to this?

Thanks,

Peter

Var

Level 4

Vuong Ho wrote...

I have the issue in AEM 6.1 touch UI. The page reports this error:

Uncaught TypeError: Cannot read property 'userID' of null

and

Uncaught TypeError: Cannot read property 'shared' of undefined

Annotation doesn't work. Lock feature works but Unlock doesn't work.

Please help!!!

Thanks a lot

Can you provide what are the steps you have performed for this, and what is the user (what are the permissions the user has) you are using for this activity.?

~VAr

Peter_Puzanovs

Community Advisor

Create new custom template, do not include <sly data-sly-resource="${'clickstreamcloud" @ resourceType='cq/personalization/components/clickstreamcloud'/> and you get this error. Then editor.js get's the exception mentioned in the comment as $('iframe#ContentFrame').get(0).contentWindow.CQ.shared.User.data.userID is null indeeed.

Regards,

Peter

A

anjalishyamsund

Level 2

Encountered the same issue! Were you able to fix it?