Unable to view folder structure under /etc from repository browser

[sssaadw]

Hi All,

The complete folder structure under /etc does not appear in the repository browser for the preview pod. It does appear for publisher and author pods at the moment.

Previously it did not display for publisher but started working without any changes.

We followed https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/implementing/develo... by adding creating a product profile, adding it to the administrators group in AEM Security and activating in order to assign access to the repository.

It is strange that it displays for author and publisher pods but not preview, in addition to this for other instances the complete folder path structure of /etc displays for author, publish and preview pods.

What could be prevent this pod from displaying the entire contents of /etc via repository browser?

[Madhur-Madan · Accepted solution]

Hi @sssaadw,
The issue could arise due to various reasons. You can check for the below mentioned to resolve the issue  

1. Check the configuration settings for the dispatcher associated with the preview pod. Ensure that it is correctly configured to handle requests related to the /etc directory
2. Review the dispatcher logs for any error messages or warnings related to requests for the /etc directory. Logs can provide insights into whether the dispatcher is handling requests as expected.
3.  Check the logs for any error messages related to the repository browser or directory access. Logs can provide valuable information about what might be going wrong.
4.  Ensure that the user account or service account associated with the preview pod has the necessary permissions to access the /etc directory. Permissions can sometimes cause issues with directory visibility.

Thanks,
Madhur

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[kautuk_sahni]

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