Unable to start AEM 5.6.1 Instance | Adobe Higher Education
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edubey
edubey
Level 10
October 16, 2015
Beantwortet

Unable to start AEM 5.6.1 Instance

  • October 16, 2015
  • 3 Antworten
  • 1114 Ansichten

Hi,

One of my AEM 5.6.1 was running on a local machine, due to some reason machine got off  suddenly so as AEM instance running on it.

Once machine was started back, AEM instance is not working properly, I could see that it got started but when I try to open anything I see bank page.

I think something went wrong when machine suddenly turned off without shutting down AEM instance properly.

Need some information on following:

1. How to get this AEM instance running back?

2. What was actual problem which might have caused this?

I faced this situation few times, Please share your thoughts, Let me know if you need anything, I have attached last part of logs

Thanks

Dieses Thema wurde für Antworten geschlossen.
Beste Antwort von ogill

Hi,

doing an unclean shutdown can corrupt the repository[1]. The authentication support service error is a symptom of an error much further back in the error log. Please search through the error log and see what is the first exception that occurs.

Regards,

Opkar

[1] https://helpx.adobe.com/experience-manager/kb/RepositoryInconsistency.html

3 Antworten

smacdonald2008
smacdonald2008
Level 10
October 16, 2015

I have seen that before - but my solution was to clear my DEV instance by deleting the Quick Start folder and starting AEM Quick Start again. (Of course i deployed my packages again too)

O
Adobe Employee
ogillAdobe EmployeeAntwort
Adobe Employee
October 16, 2015

Hi,

doing an unclean shutdown can corrupt the repository[1]. The authentication support service error is a symptom of an error much further back in the error log. Please search through the error log and see what is the first exception that occurs.

Regards,

Opkar

[1] https://helpx.adobe.com/experience-manager/kb/RepositoryInconsistency.html

B
bryan_williams2
October 16, 2015

First I would make sure all your bundles are started ('Active' status, not 'Resolved').

http://localhost:4502/system/console/bundles

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