unable to send email from dev1 but able to send mail from stage environment | Community
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AliSyed1
Level 3
October 7, 2024
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unable to send email from dev1 but able to send mail from stage environment

  • October 7, 2024
  • 4 replies
  • 756 views

hello , I am not able to send mails from dev environment can anyone suggest how to do configurations in dev1.

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Best answer by h_kataria

If this is AEMaaCS, then you will also have to enable Advanced netowrking and accordingly adjust your Day CQ Mail service as mentioned here https://experienceleague.adobe.com/en/docs/experience-manager-learn/cloud-service/networking/examples/email-service 

4 replies

Saravanan_Dharmaraj
Community Advisor
Saravanan_DharmarajCommunity Advisor
Community Advisor
October 7, 2024

@alisyed1 Please check the below documentation to figure out whether dev1 Day CQ Mail service is configured properly or not. If yes, please tail the log and see whats the error.

https://experienceleague.adobe.com/en/docs/experience-manager-65/content/sites/administering/operations/notification

 

    Harwinder-singh
    Community Advisor
    Harwinder-singhCommunity Advisor
    Community Advisor
    October 7, 2024

    @alisyed1  check if there is any custom configuration that you are using that is tied to the run modes. If yes, you might want to see if that configuration is getting applied for your dev1 environment.

      h_kataria
      Community Advisor
      h_katariaCommunity AdvisorAccepted solution
      Community Advisor
      October 8, 2024

      If this is AEMaaCS, then you will also have to enable Advanced netowrking and accordingly adjust your Day CQ Mail service as mentioned here https://experienceleague.adobe.com/en/docs/experience-manager-learn/cloud-service/networking/examples/email-service 

        kautuk_sahni
        Community Manager
        kautuk_sahniCommunity Manager
        Community Manager
        October 9, 2024

        @alisyed1 Did you find the suggestions helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

        Kautuk Sahni
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