Unable to open any page after AEM 6.1 to 6.3 upgrade

[veereswaras8249]

Hi,

We Upgraded the Author environment from AEM 6.1 to AEM 6.3.

Getting the below errors recursively and also unable to open any page with "/editor.html/".

05.09.2017 17:11:08.940 *ERROR* [104.103.70.205 [1504602668940] GET /mnt/overlay/granite/ui/content/shell/header/actions/pulse.data.json HTTP/1.1] org.apache.felix.http.jetty Exception while processing request to /mnt/overlay/granite/ui/content/shell/header/actions/pulse.data.json (java.lang.NullPointerException)

java.lang.NullPointerException: null

        at org.apache.sling.engine.impl.SlingMainServlet.service(SlingMainServlet.java:201)

        at org.apache.felix.http.base.internal.handler.ServletHandler.handle(ServletHandler.java:85)

        at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:79)

        at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:138)

        at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)

        at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74)

        at com.adobe.granite.license.impl.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:308)

        at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)

        at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74)

        at org.apache.felix.http.sslfilter.internal.SslFilter.doFilter(SslFilter.java:96)

        at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)

Please suggest how to fix this?

[smacdonald2008 · Accepted solution]

This is not a question community can address. There is an issue with your instance that an AEM support eng will have to look at. Please open a ticket.