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chirags8739021
chirags8739021
Level 2
September 19, 2019
Solved

Unable to login into AEM Package Share on QA, Stage and Prod

  • September 19, 2019
  • 4 replies
  • 3759 views

Hi, We are unable to login to Package share on QA, Stage and Prod but we are able to login on local and dev box using the same credentials. Our Servers are managed by AMS. I think Adobe has deliberately blocked that login on higher environments but still i am not sure. HTTP ERROR 500 Problem accessing /crx/packageshare/login.html. Reason:     Server Error Caused by: java.lang.UnsupportedOperationException: Deserialization not allowed for class org.apache.http.impl.auth.BasicScheme (on Wed Sep 18 18:13:00 UTC 2019) at org.kantega.notsoserial.DefaultNotSoSerial.preventDeserialization(DefaultNotSoSerial.java:256) at org.kantega.notsoserial.DefaultNotSoSerial.onBeforeResolveClass(DefaultNotSoSerial.java:248)

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    Best answer by vish.dhaliwal

    Hello,

    If you are able to login to web console, then check following:

    1. Search and open Deserialization Firewall Configuration (com.adobe.cq.deserfw.impl.DeserializationFirewallImpl)

    2. In the whitelist field, confirm if the "org.apache.http.impl.auth" is there. If not, add this to whitelist field and click Save

    3. Make sure the package is not mentioned in the blacklist.

    Regards,

    Vishu

    4 replies

    V
    Adobe Employee
    vish.dhaliwalAdobe EmployeeAccepted solution
    Adobe Employee
    September 19, 2019

    Hello,

    If you are able to login to web console, then check following:

    1. Search and open Deserialization Firewall Configuration (com.adobe.cq.deserfw.impl.DeserializationFirewallImpl)

    2. In the whitelist field, confirm if the "org.apache.http.impl.auth" is there. If not, add this to whitelist field and click Save

    3. Make sure the package is not mentioned in the blacklist.

    Regards,

    Vishu

    chirags8739021
    chirags8739021Author
    Level 2
    September 20, 2019

    Thanks, Yes this configuration is not there in "Deserialization Firewall Configuration" on higher environments.

    It will be a great help if you suggest why Adobe has explicitly remove that from higher environment. Regards, Chirag S.

    V
    Adobe Employee
    vish.dhaliwalAdobe Employee
    Adobe Employee
    September 20, 2019

    Hello Chirag,

    We are not sure if it was removed by Adobe or got mistakenly removed by someone. I suggest you raise a daycare ticket so we can investigate by involving your CSE.

    Regards,

    Vishu

    chirags8739021
    chirags8739021Author
    Level 2
    September 20, 2019

    Thanks you so much. We will raise day care.

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