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SOLVED

Unable to edit text in Classic UI

danielb89339311
Level 1
Level 1

We have some users who cannot edit components in Classic UI.

However, I am able to edit these components just fine.

I have tried:

- Granting exact same permissions as my account.

- Granting full admin group permissions to these users.

- Clearing the users' browser cache and cookies.

Are there any other suggestions for what I might try to resolve this issue?

We are using AEM 6.2

The reason we are going back to Classic UI is simply to utilize the rich text editor's image drag and drop capability which seems absent in the current version of Touch UI.

1 Accepted Solution
danielb89339311
Correct answer by
Level 1
Level 1

We figured out a solution.

We noticed that the affected users were missing a 'profile' node of resourceType 'cq/security/components/profile' inside their respective node in /home/users folder in crx.

So we just added that node in and classic UI was working again.

View solution in original post

5 Replies
kautuk_sahni
Community Manager
Community Manager

Can you please check the error in error.log for those cases?

~kautuk

danielb89339311
Correct answer by
Level 1
Level 1

We figured out a solution.

We noticed that the affected users were missing a 'profile' node of resourceType 'cq/security/components/profile' inside their respective node in /home/users folder in crx.

So we just added that node in and classic UI was working again.

View solution in original post

kautuk_sahni
Community Manager
Community Manager

Thanks for sharing the solution

smacdonald2008
Level 10
Level 10

Thank you for posting this useful information