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S
Shakthi1
Level 4
October 16, 2015
Solved

Unable to deserialize property 'replication Content'

  • October 16, 2015
  • 7 replies
  • 2609 views

When performing the replication the below error is thrown.Unable to deserialize property 'replication Content'.Please suggest the steps to fix this.

regards,
Sakthi

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Best answer by Sham_HC

If you are publishing through custom workflow step make sure to take care of cluster awarness.

Below steps are must & to be honest need a call to access the situation. Please file official support request.

#1 Install the hotfixes NPR-3728 and NPR-3729 (to upgrade sling.event and workflow bundles) from ticket and http://helpx.adobe.com/experience-manager/kb/cq561-available-hotfixes.html
#2 Disable job distribution and increase topology heart beat interval
#3 Reorder the sling ids in the topology so the master id is ordered first
#4 Clean up all workflows and jobs (as the data previous to the hot fixes might be corrupt)

  1. Go to http://host:port/crx/explorer
  2. Login as admin
  3. Browse to /var/eventing
  4. Move all subnodes of /var/eventing under /tmp for later deletion. (this includes jobs, distribution, timed-jobs, etc.)
  5. Save All
  6. Restart the CQ cluster (stop slaves, restart master, then start slaves)

7.Go to http://host:port/workflow to go to the workflow console

  1. Terminate all running workflows
  2. Validate whether or not everything is working correctly.
  3. Assuming everything is now working, go back to http://host:port/crx/explorer and login as admin
  4. Browse to /tmp and and right click the jobs node then select "Delete Recursively"
  5. Disable "preliminary scan" and run (this will delete the bad jobs)
  6. Repeat step 11 and 12 for each of the nodes moved under /tmp in step 4.

7 replies

posr_toune
posr_toune
October 16, 2015

the same problem

Sham_HC
Sham_HC
Level 10
October 16, 2015

Aem version? Is it cluster envirnoment?   Entire logs stacktrace helps.

S
Shakthi1Author
Level 4
October 16, 2015

IT is a clustered environment.The AEM version is 5.6.1.

Attached the logs.

We are unable to clear the replication queue.Please suggest ways to clear the queue.

Also nothing is getting published.

Sham_HC
Sham_HCAccepted solution
Level 10
October 16, 2015

If you are publishing through custom workflow step make sure to take care of cluster awarness.

Below steps are must & to be honest need a call to access the situation. Please file official support request.

#1 Install the hotfixes NPR-3728 and NPR-3729 (to upgrade sling.event and workflow bundles) from ticket and http://helpx.adobe.com/experience-manager/kb/cq561-available-hotfixes.html
#2 Disable job distribution and increase topology heart beat interval
#3 Reorder the sling ids in the topology so the master id is ordered first
#4 Clean up all workflows and jobs (as the data previous to the hot fixes might be corrupt)

  1. Go to http://host:port/crx/explorer
  2. Login as admin
  3. Browse to /var/eventing
  4. Move all subnodes of /var/eventing under /tmp for later deletion. (this includes jobs, distribution, timed-jobs, etc.)
  5. Save All
  6. Restart the CQ cluster (stop slaves, restart master, then start slaves)

7.Go to http://host:port/workflow to go to the workflow console

  1. Terminate all running workflows
  2. Validate whether or not everything is working correctly.
  3. Assuming everything is now working, go back to http://host:port/crx/explorer and login as admin
  4. Browse to /tmp and and right click the jobs node then select "Delete Recursively"
  5. Disable "preliminary scan" and run (this will delete the bad jobs)
  6. Repeat step 11 and 12 for each of the nodes moved under /tmp in step 4.
S
Shakthi1Author
Level 4
October 16, 2015

Attached the screen shot of the queue and the logs.We are unable to clear the queue that is active.

S
Shakthi1Author
Level 4
October 16, 2015

Hi,

Thanks a lot for the reply.I was able to download and install NPR-3728 but NPR-3729 is not available for download.

https://helpx.adobe.com/experience-manager/kb/cq561-available-hotfixes.html# in the link 3729 is not available for download.Only the name is mentioned.

Please can you suggest any other url from where the 3729 can be downloaded.

regards,
Sakthi
 

Sham_HC
Sham_HC
Level 10
October 16, 2015

ADOBE AEM wrote...

Hi,

Thanks a lot for the reply.I was able to download and install NPR-3728 but NPR-3729 is not available for download.

https://helpx.adobe.com/experience-manager/kb/cq561-available-hotfixes.html# in the link 3729 is not available for download.Only the name is mentioned.

Please can you suggest any other url from where the 3729 can be downloaded.

regards,
Sakthi
 

 


As mentioned in kb article please file support request to get package.

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