Unable to access HTTPS URL of Publisher after SP13 installation

[gspatil11]

Hi Team,

We are not able to access HTTPS URL of Publisher but HTTP URL is accessible fine. This issue has started after Service Pack13(SP 13) installation on AEM 6.5.5.0 version.

We have enabled debug logging for org.apache.felix.http and able to see below syntax issue. But no much pointers on how to resolve this issue.

28.11.2022 04:20:53.352 *ERROR* [CM Configuration Updater (ManagedService Update: pid=[org.apache.felix.http])] org.apache.felix.http.jetty Failed to start Connector: ServerConnector@3385e5bc{SSL, (ssl, http/1.1)}{0.0.0.0:7706} (java.util.regex.PatternSyntaxException: Unclosed character class near index 7
["SSLv3"
^)
java.util.regex.PatternSyntaxException: Unclosed character class near index 7
["SSLv3"
^
at java.util.regex.Pattern.error(Pattern.java:1969)
at java.util.regex.Pattern.clazz(Pattern.java:2562)
at java.util.regex.Pattern.sequence(Pattern.java:2077)
at java.util.regex.Pattern.expr(Pattern.java:2010)
at java.util.regex.Pattern.compile(Pattern.java:1702)
at java.util.regex.Pattern.<init>(Pattern.java:1352)
at java.util.regex.Pattern.compile(Pattern.java:1028)
at org.eclipse.jetty.util.ssl.SslContextFactory.processIncludeExcludePatterns(SslContextFactory.java:1437)
at org.eclipse.jetty.util.ssl.SslContextFactory.selectProtocols(SslContextFactory.java:1372)
at org.eclipse.jetty.util.ssl.SslContextFactory.load(SslContextFactory.java:396)
at org.eclipse.jetty.util.ssl.SslContextFactory.doStart(SslContextFactory.java:244)
at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73)
at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169)
at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:117)
at org.eclipse.jetty.server.SslConnectionFactory.doStart(SslConnectionFactory.java:97)
at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73)
at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169)
at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:117)
at org.eclipse.jetty.server.AbstractConnector.doStart(AbstractConnector.java:321)
at org.eclipse.jetty.server.AbstractNetworkConnector.doStart(AbstractNetworkConnector.java:81)
at org.eclipse.jetty.server.ServerConnector.doStart(ServerConnector.java:234)
at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73)
at org.apache.felix.http.jetty.internal.JettyService.startConnector(JettyService.java:619)
at org.apache.felix.http.jetty.internal.JettyService.initializeHttps(JettyService.java:498)
at org.apache.felix.http.jetty.internal.JettyService.initializeJetty(JettyService.java:352)
at org.apache.felix.http.jetty.internal.JettyService.startJetty(JettyService.java:192)
at org.apache.felix.http.jetty.internal.JettyService.updated(JettyService.java:184)
at org.apache.felix.http.jetty.internal.JettyManagedService.updated(JettyManagedService.java:38)
at org.apache.felix.cm.impl.helper.ManagedServiceTracker.updated(ManagedServiceTracker.java:189)
at org.apache.felix.cm.impl.helper.ManagedServiceTracker.updateService(ManagedServiceTracker.java:152)
at org.apache.felix.cm.impl.helper.ManagedServiceTracker.provideConfiguration(ManagedServiceTracker.java:85)
at org.apache.felix.cm.impl.ConfigurationManager$ManagedServiceUpdate.provide(ConfigurationManager.java:1113)
at org.apache.felix.cm.impl.ConfigurationManager$ManagedServiceUpdate.run(ConfigurationManager.java:1069)
at org.apache.felix.cm.impl.UpdateThread.run0(UpdateThread.java:138)
at org.apache.felix.cm.impl.UpdateThread.run(UpdateThread.java:105)
at java.lang.Thread.run(Thread.java:750)

Please help us with any hints to resolve this issue.

Regards,
G Patil

[Nikita___Garg]

hi @gspatil11,

Is there any specific reason you are using SP13, as SP15 is already out on Dec 2. 

https://experienceleague.adobe.com/docs/experience-manager-65/release-notes/release-notes.html?lang=...

I would recommend to download SP15 and install and validate whether you are still facing the same issue. You can download from https://experience.adobe.com/#/downloads/content/software-distribution/en/aem.html

Thanks,

Nikita Garg

[gspatil11]

Hi @Nikita___Garg 

There is no specific reason for installing SP13, but the syntax issue is the one blocking us to access HTTPS URL. Do you see any pointers for syntax issue from org.apache.felix.http configuration?

Regards,

G Patil

[Nikita___Garg]

hi @gspatil11,

Please refer the thread below which will help you to solve the issue highlighted above.

Solved: After org.apache.felix.http changed to https only,... - Adobe Experience League Community - ...

Thanks,

Nikita Garg

[gspatil11]

Hi @Nikita___Garg 
I have tried the solution you have provided but still we are getting the same issue.

Regards,

G Patil

[Nikita___Garg]

hi @gspatil11 ,

Please try to create a fresh instance and then install SP13 on it. Give some time after installation so that bundles get refresh. 

I tried the above steps and not getting the error you faced.

Hope this helps.

Thanks,

Nikita Garg

[gspatil11]

Hi @Nikita___Garg,

Have you configured SSL from org.apache.felix.http with truststore and keystore values?
I have built fresh Publisher instance and then installed SP13 on it, but I am able to reproduce the same issue.

Regards,

G Patil

[Nikita___Garg · Accepted solution]

hi @gspatil11 ,

Please raise adobe support ticket as I didn't find this issue as known issues in AEM 6.5 SP13 or higher version.

Thanks,

Nikita Garg

[gspatil11]

Yes @Nikita___Garg, I have logged case for the same with Adobe and working with them for resolution.

Regards,

G Patil