Translation Job stays in progress - page status showing Error Update

Forum|Forum|6 months ago
July 25, 2025
2 replies
379 views

I am currently working on a POC for Machine translation. In my local I couldn't setup as its asking for subscription key. So tried creating Translation Integration Config in lower cloud environment, and mapped it to my page (My Site - Language Master - Language Copy root page (English, Russian and Arabic) - in Page Properties Advance Tab Cloud Configuration path - It taking up /conf/mysite path but I tried to replace it with /conf/mysite/settings/cloudconfigs/translation after reading a blog. I have then created Translation Project and Jobs, Set translation rules by adding path of the project components(Page,Text, XF, Title) used in test page, inside the jobs added my pages, but when I start the translation Job its showing "Error Update" as status for page. For Tags Metadate its showed ready for review and showed accept translation option.

I would like to what is missed? should I push conf related changes via code base and then check the flow, or any config or setup missed?

arunpatidar

Community Advisor

Hi @sushmitha_s

Please review the logs. The translation framework does not always set a 'FAILED' status on errors unless explicitly

thrown by Framework or connector.

I have also created a custom connector and I have seen same and I had to write a workaround to show error message on translation Job tile.

Arun Patidar

S

sushmitha_sAuthor

Let me know the steps to check the logs in cloud environment. What term should I search inside logs to identify translation errors?

kautuk_sahni

Community Manager

@sushmitha_s Just checking in, were you able to resolve your issue? We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it, Your insights could really benefit the community. Thanks again for being part of the conversation!

Kautuk Sahni

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded