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Translation Job status stays as "Ready for review" after the translation is "Rejected"

yanyu
Level 1
Level 1

We are using AEM 6.5.  We are experiencing this issue on some translation jobs and not all.

 

We rejected the translation of a file using the "Reject Translation" function.  The file went into the "Rejected" state.

 

File Rejected.png

 

However, the Status of the job never did switch back to "Translation in progress".  It is essentially stuck in "Ready for review".

 

Job Ready for review.png

 

Because of that, the Translation Job does not retrieve the updated translation from the translation management system.

 

Any help will be greatly appreciated!

4 Replies
Vijayalakshmi_S
Community Advisor
Community Advisor

Hi @yanyu,

Could you please let know if you are using your own Translation connector implementation/ background about translation set up in your project. 

yanyu
Level 1
Level 1

Yes, we developed our own connector to a translation management system.

jbrar
Employee
Employee

To check if this is caused by any OOTB services, you can set up a DEBUG logger on "com.adobe.granite.translation" and try to perform a translation.