Translation Job status stays as "Ready for review" after the translation is "Rejected"

We are using AEM 6.5. We are experiencing this issue on some translation jobs and not all.

We rejected the translation of a file using the "Reject Translation" function. The file went into the "Rejected" state.

However, the Status of the job never did switch back to "Translation in progress". It is essentially stuck in "Ready for review".

Because of that, the Translation Job does not retrieve the updated translation from the translation management system.

Any help will be greatly appreciated!

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Level 10

Could you please let know if you are using your own Translation connector implementation/ background about translation set up in your project.

yanyuAuthor

New Member

Yes, we developed our own connector to a translation management system.

Adobe Employee

To check if this is caused by any OOTB services, you can set up a DEBUG logger on "com.adobe.granite.translation" and try to perform a translation.

yanyuAuthor

New Member

Thanks jbrar! We will give that a try.

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