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aanchal-sikka
Community Advisor
aanchal-sikkaCommunity Advisor
Community Advisor
August 29, 2024
Solved

Thumbnails not generated for Duplicate Assets

  • August 29, 2024
  • 4 replies
  • 800 views


Did anyone have an issue with thumbnails when duplicate assets are uploaded? Its for 6.5.21
For us no thumbnails are generated. Only message received is

 

com.day.cq.dam.core.process.GateKeeperProcess execute: terminated workflow for duplicate asset 

 

 

 

 

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Best answer by aanchal-sikka

The issue was due to "DispatcherPassError" config on dispatcher. It was returning generic response for 409. The Duplicates were working when uploaded directly via IP. 

 

Updated the config to

DispatcherPassError 401-408,410-411,413-417,500-511

Its now working via Domain as well

 

4 replies

A
adilyataim
August 30, 2024

Hi @aanchal-sikka, can you try disabling the duplicate detection feature in "Day CQ DAM Create Asset" OSGI configuration (PID - com.day.cq.dam.core.impl.servlet.CreateAssetServlet)?

    M
    MukeshYa
    September 4, 2024

    Hi @aanchal-sikka ,

    I installed 6.5.21 when I upload duplicates it display below popup.

    If I click Keep Both it automatically append a number in name and it is generating thumbnail for both.

    I checked for png

     

    Thanks

     

      kautuk_sahni
      Community Manager
      kautuk_sahniCommunity Manager
      Community Manager
      September 13, 2024

      @aanchal-sikka Did you find the suggestions helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

      Kautuk Sahni
      aanchal-sikka
      Community Advisor
      aanchal-sikkaCommunity AdvisorAuthorAccepted solution
      Community Advisor
      September 19, 2024

      The issue was due to "DispatcherPassError" config on dispatcher. It was returning generic response for 409. The Duplicates were working when uploaded directly via IP. 

       

      Updated the config to

      DispatcherPassError 401-408,410-411,413-417,500-511

      Its now working via Domain as well

       

      Aanchal Sikka
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