Thumbnails not generated for Duplicate Assets

[aanchal-sikka]

Did anyone have an issue with thumbnails when duplicate assets are uploaded? Its for 6.5.21
For us no thumbnails are generated. Only message received is

com.day.cq.dam.core.process.GateKeeperProcess execute: terminated workflow for duplicate asset 

[adilyataim]

Hi @aanchal-sikka, can you try disabling the duplicate detection feature in "Day CQ DAM Create Asset" OSGI configuration (PID - com.day.cq.dam.core.impl.servlet.CreateAssetServlet)?

[MukeshYa]

Hi @aanchal-sikka ,

I installed 6.5.21 when I upload duplicates it display below popup.

If I click Keep Both it automatically append a number in name and it is generating thumbnail for both.

I checked for png

Thanks

[kautuk_sahni]

@aanchal-sikka Did you find the suggestions helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

[aanchal-sikka · Accepted solution]

The issue was due to "DispatcherPassError" config on dispatcher. It was returning generic response for 409. The Duplicates were working when uploaded directly via IP. 

Updated the config to

DispatcherPassError    401-408,410-411,413-417,500-511

Its now working via Domain as well