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Level 6
May 18, 2023
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Template issue

  • May 18, 2023
  • 3 replies
  • 810 views

Hi,

I have a xxx template in yyy site

I can't access the Structure mode for the Template, where it returns an undefined.

I have all the permissions for the template.can anyone help me

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Best answer by aanchal-sikka

Hello @vani1012 

 

It can be permission or some issue with the structure.

1. Please try accessing the template with admin access. See if it works.

2. If it doesn't. Try replacing the nodes in structure one by one from a template that is working. You should be able to find the issue.

3 replies

SantoshSai
Community Advisor
Community Advisor
May 18, 2023

Hi @vani1012 ,

 

Have you tried with the admin user? 

If you are able to access with the admin user I suspect it must be the permission issue, kindly refer to the article and verify if those are at correct place: https://experienceleague.adobe.com/docs/experience-manager-65/developing/platform/templates/page-templates-editable.html?lang=en#acls-and-groups

 

Hope that helps!

Regards,

Santosh

Santosh Sai
Community Advisor
May 18, 2023

@vani1012 

Can you please check if sling:resourceType property is set on jcr:content node of template structure node and if set it is pointing to correct page component?   

aanchal-sikka
Community Advisor
aanchal-sikkaCommunity AdvisorAccepted solution
Community Advisor
May 21, 2023

Hello @vani1012 

 

It can be permission or some issue with the structure.

1. Please try accessing the template with admin access. See if it works.

2. If it doesn't. Try replacing the nodes in structure one by one from a template that is working. You should be able to find the issue.

Aanchal Sikka