Scene7 IS image upload stuck for almost 2 hours

[carrie_schillin]

I clicked the Stop icon, and it has not been able to stop it yet...after several minutes.

We have almost 500 images backed up that need to be uploaded.

on Status.adobe.com... there's no mention of an issue with S7.

Is there an ETA on when this will be resolved? 

thanks

[mvance · Accepted solution]

Hi Carrie,

Just seeing your question now.

We had a server issue yesterday which caused a temporary backlog in job processing, until our Operations group resolved it.

In instances like this, please open a ticket or call us and our team will assist you as soon as they can.

Thanks,

Mark