Scene7 Batch Upload throwing IPS API Fault code | Community
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sherinregi-1
Community Advisor
sherinregi-1Community Advisor
Community Advisor
August 12, 2023
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Scene7 Batch Upload throwing IPS API Fault code

  • August 12, 2023
  • 1 reply
  • 1097 views

Hi All,

 I was integrating AEM instance with Dynamic media server and we are able to setup all the configuration between the two systems and are working well. When i tried to execute the DAM update asset workflow which has scene7 Batch upload step in it , i am getting the below exception. I am not able to get more information on the same apart from one of the pages that describes the exception . In case if any one has come across the same please help here.

 

 

Asset is available and also i tried running workflow with admin access

https://experienceleague.adobe.com/docs/dynamic-media-developer-resources/image-production-api/faults/r-ips-api-fault.html?lang=en

 

 

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Best answer by Saravanan_Dharmaraj

@sherinregi-1 Is it happening for that particular asset which has property dam:scene7ID -> "a| <number> " or for other assets also ? It looks like that particular asset is missing in Scene7 which has been published to scene7 before and got deleted which is causing the issue. Thats why you see this metadata(dam:scene7ID) in the asset in crx. 

you can troubleshoot by uploading the same asset in different name and see if its working. 

1 reply

Saravanan_Dharmaraj
Community Advisor
Saravanan_DharmarajCommunity AdvisorAccepted solution
Community Advisor
August 14, 2023

@sherinregi-1 Is it happening for that particular asset which has property dam:scene7ID -> "a| <number> " or for other assets also ? It looks like that particular asset is missing in Scene7 which has been published to scene7 before and got deleted which is causing the issue. Thats why you see this metadata(dam:scene7ID) in the asset in crx. 

you can troubleshoot by uploading the same asset in different name and see if its working. 

    sherinregi-1
    Community Advisor
    sherinregi-1Community AdvisorAuthor
    Community Advisor
    August 14, 2023

    Thanks @saravanan_dharmaraj 

    you were correct. I tried on a new image and batch upload step was working properly , however for the image which i got error the metadata was not synced back to my AEM server but the image was deleted from DM server which resulted in the error.

     

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