RTE issue for windows 10 with AEM 6.1 for Chrome | Community
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Adobe Champion
deepak3344Adobe Champion
Adobe Champion
June 19, 2018
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RTE issue for windows 10 with AEM 6.1 for Chrome

  • June 19, 2018
  • 3 replies
  • 2190 views

Hi,

I saw the below post after I faced an issue in windows 10 rte editing.

https://forums.adobe.com/thread/2361355  and https://helpx.adobe.com/experience-manager/6-3/release-notes/known-issues.html#Rich%20Text%20Editor

For Firefox the issue was resolved, after following solution.

For Firefox

Type about:config in your browser and click the accept button

Search for dom.w3c_touch_events.enabled

Please set it to 0, to disable it.

But for chrome, I was not able to find Enable Touch Events in 'chrome://flags/. Did anyone fixed the issue they faced for chrome.

Regards

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Best answer by kautuk_sahni

Setting it to disabled and restarting Chrome should fix the issue. Also, try with device manager disable 'HID-Compliant touch screen'.

I would recommend you creating Support ticket if problem persists.

-Kautuk

3 replies

kautuk_sahni
Community Manager
kautuk_sahniCommunity Manager
Community Manager
June 19, 2018

Flag name is now "Touch Events API".

-Kautuk

Kautuk Sahni
D
Adobe Champion
deepak3344Adobe ChampionAuthor
Adobe Champion
June 19, 2018

Yeah, I found that. But disabling that didn't help.

kautuk_sahni
Community Manager
kautuk_sahniCommunity ManagerAccepted solution
Community Manager
July 2, 2018

Setting it to disabled and restarting Chrome should fix the issue. Also, try with device manager disable 'HID-Compliant touch screen'.

I would recommend you creating Support ticket if problem persists.

-Kautuk

Kautuk Sahni
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