Repository Exception in Lead Creation Workflow OakAccess0000: Access denied | Community
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pravinb2619228
Level 2
August 4, 2018
Solved

Repository Exception in Lead Creation Workflow OakAccess0000: Access denied

  • August 4, 2018
  • 5 replies
  • 2169 views

Hi All,

I have successfully configured salesforce integration in AEM per this article.

However, I am getting the following error when exporting AEM user as a lead (as mentioned in Integrating with Salesforce ​ section of the above link):

03.08.2018 17:07:43.310 *ERROR* [JobHandler: /var/workflow/instances/server0/2018-08-03/salesforce-com-export_14:/home/users/we-retail/-ovva86cmKknBL-dJNLw/profile] com.adobe.cq.mcm.salesforce.SalesforceExportProcess Repository Exception in Lead Creation Workflow OakAccess0000: Access denied
03.08.2018 17:07:43.310 *ERROR* [JobHandler: /var/workflow/instances/server0/2018-08-03/salesforce-com-export_14:/home/users/we-retail/-ovva86cmKknBL-dJNLw/profile] com.day.cq.workflow.compatibility.CQWorkflowProcessRunner Process execution resulted in an error: Repository Exception in Lead Creation Workflow OakAccess0000: Access denied
com.day.cq.workflow.WorkflowException: Repository Exception in Lead Creation Workflow OakAccess0000: Access denied
at com.adobe.cq.mcm.salesforce.SalesforceExportProcess.execute(SalesforceExportProcess.java:278) [com.day.cq.mcm.cq-mcm-salesforce:1.5.4]
at com.day.cq.workflow.compatibility.CQWorkflowProcessRunner.execute(CQWorkflowProcessRunner.java:93) [com.day.cq.workflow.cq-workflow-impl:6.2.12]
at com.adobe.granite.workflow.core.job.HandlerBase.executeProcess(HandlerBase.java:194) [com.adobe.granite.workflow.core:2.0.168]
at com.adobe.granite.workflow.core.job.JobHandler.process(JobHandler.java:261) [com.adobe.granite.workflow.core:2.0.168]
at org.apache.sling.event.impl.jobs.JobConsumerManager$JobConsumerWrapper.process(JobConsumerManager.java:502) [org.apache.sling.event:4.2.10]
at org.apache.sling.event.impl.jobs.queues.JobQueueImpl.startJob(JobQueueImpl.java:293) [org.apache.sling.event:4.2.10]
at org.apache.sling.event.impl.jobs.queues.JobQueueImpl.access$100(JobQueueImpl.java:60) [org.apache.sling.event:4.2.10]
at org.apache.sling.event.impl.jobs.queues.JobQueueImpl$1.run(JobQueueImpl.java:229) [org.apache.sling.event:4.2.10]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

I am executing the Salesforce.com Export workflow as an Admin user.

Any inputs on what could be wrong here ?

Environment: AEM 6.4

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    Best answer by joerghoh

    Please check with Adobe support if an ootb feature is not working properly. The need to change ACLs of service-users is definitely something you should discuss with support.

    Jörg

    5 replies

    smacdonald2008
    smacdonald2008
    Level 10
    August 4, 2018

    I have checked with internal people to see if this is a know issue.

    L
    Adobe Employee
    leoberliantAdobe Employee
    Adobe Employee
    August 4, 2018

    Based on the error, it looks like Salesforce service user in AEM does not have sufficient ACL to users’ profiles. Saleforce metadata is expected to be saved into profile and it doesn’t have RW permissions.

    A
    Anonymous
    August 9, 2018

    Hi Experts,

    Is this issue resolved? I am facing same error? what was the resolution please?

    Thanks

    P
    pravinb2619228Author
    Level 2
    August 20, 2018

    I was able to successfully execute the Salesforce.com Export workflow once I assigned the user "workflow-process-service"  permission to Read, Modify,Create, Delete, etc.. to the /home/users/* path

    A new property called leadID is now added for the exported user and I can see following success message in AEM error.log:

    /var/workflow/instances/server0/2018-08-17/salesforce-com-export_22:/home/users/Y/VUg3H4jC4oZ11-XzjVF8/profile] com.adobe.cq.mcm.salesforce.SalesforceExportProcess New Salesforce Lead Created with Success (id: 00Q1H0000141OMqUAM)

      joerghoh
      Adobe Employee
      joerghohAdobe EmployeeAccepted solution
      Adobe Employee
      August 20, 2018

      Please check with Adobe support if an ootb feature is not working properly. The need to change ACLs of service-users is definitely something you should discuss with support.

      Jörg

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