Solved

Reporting in CQ

Forum|Forum|10 years ago
October 16, 2015
12 replies
2365 views

The compreport is being used in our application. In my local, I can access it, view the report with all the generated details perfectly. Whereas when it is being accessed from higher environments such as dev and qa, it opens, sidekick is displayed, page layout is displayed, but nothing else happens. There is no sign of a process going on. I checked the permissions for the users and everything is enabled. There is no additional customization done to the component. Please let me know in case of any solutions to this. Thanks in advance!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Best answer by Sham_HC

Indicates repository is inconsistent either node type is mismatch or ACL corruption. Back up from good restore or file daycare to find corrupt node and fix it.

Sham_HC

It is custom implementation issue verify your overlay or compare against working & non working instances. https://helpx.adobe.com/experience-manager/kb/contentcompareimport.html

smacdonald2008

Have you read through all cq docs on the subject? See:

http://docs.adobe.com/docs/en/aem/6-0/administer/operations/reporting.html

If you are following the docs and experiencing issues on cq publish instance, you may have encountered a bug. Double check the docs, and if issue is not resolved, open a support ticket.

smacdonald2008

Another option you gave is to write a custom report Service using Excel APIs. You can export JCR Data to excel. See

https://helpx.adobe.com/experience-manager/using/aem-reporting-service.html

adobeforAuthor

Hi, thanks for the help. The issue is I am able to succesfully run the same report and view the details in the publish instance. When I require to edit the rootpaths etc., I need to edit the same in author instance, publish it so as to make it available in the publ instance to run with the new changes. Hence, I am wondering what is causing it not to display the edit bar in the author instance.

adobeforAuthor

Hi, i verified and I don't see any difference. The only issue I just noticed in a JS error that is occurring only in the non-working instance,

Failed to load resource: the server responded with a status of 404 (Not Found)

............:4502/home/users/a/admin.permissions.json?

I have provided all the permissions to the admin user through which I am logging in. Yet, it doesn't seem to work and keeps throwing this error. The error is not thrown in the working instance, Thanks.

smacdonald2008

You should be able to modify a report on author. Can you post a screen shot of author that shows your view. Thanks.

Sham_HCAccepted solution

Indicates repository is inconsistent either node type is mismatch or ACL corruption. Back up from good restore or file daycare to find corrupt node and fix it.

adobeforAuthor

Sure

[img]report-auth.PNG[/img]

H

Henrik-Vinter

Hi

We are experiencing the exact same problem as shown in the uploaded image in the previous reply. All is just blank.

What is the correct approach to fixing this?

smacdonald2008

This may be a bug - i have asked our support ppl to look at this.