publisher passing 401 authentication error to AEM-managed dispatcher

[leoh16127286]

I would like to get an access to my managed dispatchers as our CSE has suggested. He also pointed to https://experienceleaguecommunities.adobe.com/t5/Adobe-Experience-Manager/publisher-passing-401-auth... post as a solution.

I added RequestHeader unset Authorization to the mod_headers.c section of my vhost file, but that did not solve the problem.

I am wondering what additional limitations on dispatchers and publishers in environments managed by Adobe prevent this tip from working.

[Vish_dhaliwal · Accepted solution]

Hello,

If you need access to your dispatcher, please reach out to your CSE directly or raise a daycare ticket [1] explaining the reason why the access is required and the business impact of this issue.

[1] https://daycare.day.com/home/createaticket.html

Regards,

Vishu

[leoh16127286]

My CSE white-listed my access to Dispatcher in one of my lower environments. However, I am still seeing 401 there even after adding "RequestHeader unset Authorization" to my vhost there as he suggested. I was hoping to tap into the forum knowledge before going to Daycare.