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alissonxavier01
September 19, 2019
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Problem when export experience fragment to Adobe Target

  • September 19, 2019
  • 14 replies
  • 19504 views

Hello Guys,

I am having a problem when I am trying to export experience fragment to Adobe Target.

Does anyone have a similar problem?

Thanks

Alisson Xavier

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    Best answer by leoberliant

    Is it a Target via Adobe IO integration?

    If yes, you need to get to Experience Cloud Admin Console Admin Console

    From Product select Workspace -> Integration and add your Adobe IO integration with Approver product role

    14 replies

    U
    Adobe Employee
    user05162Adobe Employee
    Adobe Employee
    September 19, 2019

    Check error.log file for any errors when you try to export. Also, open Developer options "network" tab to check the failing requests.

    You can also set up a DEBUG logger on the following classes to get more info about the error:

    com.day.cq.personalization

    com.day.cq.analytics.testandtarget

    A
    alissonxavier01Author
    September 19, 2019

    Hi JaideepBrar​,

    I see this error in error.log.

    Caused by: com.day.cq.analytics.testandtarget.impl.service.WebServiceException: API request failed

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.request(WebServiceImpl.java:607) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.request(WebServiceImpl.java:562) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.createOffer(WebServiceImpl.java:264) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.RestApiAdapter.create(RestApiAdapter.java:108) [com.adobe.cq.cq-target-integration:1.3.22]

    ... 143 common frames omitted

    Caused by: java.lang.Exception: Unexpected response status code [403] for request [https://mc.adobe.io/ifactsolamericasptrsd/target/offers/content].

    {"httpStatus":403,"requestId":"boE280AKewYYRVHQIyHwuMbaZFbd9dZH","requestTime":"2019-09-19T15:38:45.817Z","errors":[{"errorCode":"Forbidden.Resource","message":"Access denied. To perform this operation, all of the following privileges are required \"[editor]\"."}]}

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.request(WebServiceImpl.java:604) [com.adobe.cq.cq-target-integration:1.3.22]

    ... 146 common frames omitted

    Is there any configuration to create in target?

    Do you have any ideia?

    Thanks

    U
    Adobe Employee
    user05162Adobe Employee
    Adobe Employee
    September 19, 2019

    "

    Caused by: com.day.cq.analytics.testandtarget.impl.service.WebServiceException: API request failed

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.request(WebServiceImpl.jav a:607) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.request(WebServiceImpl.jav a:562) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.createOffer(WebServiceImpl .java:264) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.RestApiAdapter.create(RestApiAdapter.java:108) [com.adobe.cq.cq-target-integration:1.3.22]

    ... 143 common frames omitted

    Caused by: java.lang.Exception: Unexpected response status code [403] for request [https://mc.adobe.io/ifactsolamericasptrsd/target/offers/content].

    {"httpStatus":403,"requestId":"boE280AKewYYRVHQIyHwuMbaZFbd9dZH","requestTime":"2019-09-19 T15:38:45.817Z","errors":[{"errorCode":"Forbidden.Resource","message":"Access denied. To perform this operation, all of the following privileges are required \"[editor]\"."}]}

    "

    This looks like an access issue.

    M
    mrivas-xpediant
    August 6, 2021

    Hi jbrar, I have configured IO and enabled integration through IMS in my local AEM 6.5.4 environment. I have changed my role to "Editor" as suggested by the error.log.

    I am not using experience fragments export option yet, and using tutorial activities, audiences and offers creation.

    When I reach the final step of  saving the created activity configuration, I keep getting this issue that I need to have the "Editor" role assigned.

    Should I reconfigure the whole Target integration from scracth (IMS Config/ Target Config) when the role gets changed?

    A
    alissonxavier01Author
    September 19, 2019

    Hi,

    Where can I configure access to integration?

    Thanks

    L
    Adobe Employee
    leoberliantAdobe EmployeeAccepted solution
    Adobe Employee
    September 19, 2019

    Is it a Target via Adobe IO integration?

    If yes, you need to get to Experience Cloud Admin Console Admin Console

    From Product select Workspace -> Integration and add your Adobe IO integration with Approver product role

      A
      Adobe Employee
      anubhavsAdobe Employee
      Adobe Employee
      November 2, 2022

      *Update*

      The integrations tab now seem to appear as API credentials tab. Set the product role as Approver in this tab and you should be good to go.

       

      U
      Adobe Employee
      user05162Adobe Employee
      Adobe Employee
      September 19, 2019

      Adding to Leo's comment, If you are not using IO, you can follow the steps below:

      Manually Configuring the Integration with Adobe Target

      A
      alissonxavier01Author
      September 19, 2019

      My integration is using observer permission. I have changed to approver and it is working now.

      Thanks, guys

      A
      agarwaldhiraj
      September 20, 2019

      Hi All,

      I have set my integration permission to Approver and also tried with Editor but it is still failing for me. I get the same error as previously mentioned. Is there something required from Adobe to enable?

      anurag-wyndham
      anurag-wyndham
      September 25, 2019

      Hi,

      I'm also experiencing the same issue - could you please post a screenshot of the adminconsole

      A
      alissonxavier01Author
      September 25, 2019

      Hi,

      Follow my screenshot of the adminconsole.

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