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khamat_bn
Level 4
October 1, 2024
Solved

Post sign in URL redirecting to Prod URL instead of preview

  • October 1, 2024
  • 2 replies
  • 535 views

Hello, 

 

Client website has preview configured and before going on Prod we are testing on preview, so we have login module and once we logged in it automatically navigating to prod content. 
May I know where we can check preview configuration, because we don't have any preview runmodes available as well 
What can be our debug points?

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Best answer by TarunKumar

HI @khamat_bn ,

In your website , do you have preview configured for Prod author or Prod publisher? If it is Prod publisher then try to hit the prod preview publisher with complete URL.
If it is working fine on preview  publisher and not on dispatcher then some issue from server side may be rewrite rule. Also while hitting the URL trace the access log there you might get some clue.

 

-Tarun

2 replies

TarunKumar
Community Advisor
TarunKumarCommunity AdvisorAccepted solution
Community Advisor
October 1, 2024

HI @khamat_bn ,

In your website , do you have preview configured for Prod author or Prod publisher? If it is Prod publisher then try to hit the prod preview publisher with complete URL.
If it is working fine on preview  publisher and not on dispatcher then some issue from server side may be rewrite rule. Also while hitting the URL trace the access log there you might get some clue.

 

-Tarun

kautuk_sahni
Community Manager
Community Manager
October 9, 2024

@khamat_bn Did you find the suggestion helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

Kautuk Sahni