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November 10, 2015
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Physical location of AEM Cloud files/servers?

  • November 10, 2015
  • 2 replies
  • 3590 views

I've done much searching, but I'm still looking for more information on the physical location of the servers that host the AEM Cloud files. As Cloud implies, there are probably a redundant amount of servers to support backup when connections go down. Is there anyway to tell if these server locations are all US based or can and are sometimes based outside the US?

Our company is subject to strict NSA standards to keep our suppliers and data hosted in the US, and not include any foreign entities or locations.

Thanks,

-V

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Best answer by ogill

Hi,

if this is Adobe Managed Services you are asking about, then the servers are stored in the regions supported by AWS[1]. At the time of provisioning your instances, you can define which region to use, thereby controlling the location of you data. Redundancy can be achieved by using different availability zones within a region. Best to discuss your requirements with the AMS team.

Regards,

Opkar

[1] http://docs.aws.amazon.com/AWSEC2/latest/UserGuide/using-regions-availability-zones.html

2 replies

smacdonald2008
Level 10
November 10, 2015
For more information about AEM and managed services, see  http://www.adobe.com/ca/marketing-cloud/enterprise-content-management/managed-services-cloud-platform.html There is a contact number to get detailed information you are seeking.
ogillAdobe EmployeeAccepted solution
Adobe Employee
November 11, 2015

Hi,

if this is Adobe Managed Services you are asking about, then the servers are stored in the regions supported by AWS[1]. At the time of provisioning your instances, you can define which region to use, thereby controlling the location of you data. Redundancy can be achieved by using different availability zones within a region. Best to discuss your requirements with the AMS team.

Regards,

Opkar

[1] http://docs.aws.amazon.com/AWSEC2/latest/UserGuide/using-regions-availability-zones.html

Level 8
October 12, 2022

all the links here are now broken unfortunately