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Personalization using geolocation doesn't work in publish instance

subrato_kha

10-09-2018

Hi All,

I am trying to setup personalization using geolocation, but it is not working in publish instance.

The behaviour works fine in author instance.

Replies

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kautuk_sahni

Community Manager

11-09-2018

Any particular article that you are following?

Reference article:- Using the ContextHub to setup GeoLocation data in the Experience Manager Toy Store site

Note: ContextHub is not by default aware of the currently logged in user on publish servers and such users are regarded by ContextHub as “Anonymous.” You can make ContextHub aware of logged in users by loading the profile store as implemented in the We.Retail reference site.Refer to the relevant code on GitHub here.

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subrato_kha

11-09-2018

Hi kautuksahni​,

Thanks for the reply.

I don't want ContextHub to be aware of the user. It can be anonymous. I just want it to show the location of the visitor. Depending on which my created segment will resolve. In my segment I am simply comparing the country code which I expect it to be available OOB as part of personalization.

Above example doesn't matches my use case

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notyourcat

24-09-2019

Solution for me so far is to build a custom store based on the geolocalization one. There is a constraint in the reverse geolocation to the context hub ui. Not sure why. but its there. not configurable as far as I could read in the code.

The summit toy store keeps coming as a reference, but that is conviniently only tested in author environment or using lat/long params which are the only properties available in the contexthub persistance store when viewed in publish. All segments created using any address detail will not be resolved.

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papenaarun

28-10-2019

Any update on this ?

Am facing the same issue.

Just created a simple segment's for geolocation/address/postalCode.

Working in Author but not in Publish.

I have tried in AEM 6.3, 6.4 & 6.5 instances.

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notyourcat

14-11-2019

Not that I'm aware. Code in geolocation store do not allow reverse geolocation if ContextHub UI is not available. So publish server will not do reverse geolocation. Any segment done with this properties are not going to work on publish unless you extend this store or create your own.