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Personalization using geolocation doesn't work in publish instance

subrato_kha
Level 4
Level 4

Hi All,

I am trying to setup personalization using geolocation, but it is not working in publish instance.

The behaviour works fine in author instance.

7 Replies
kautuk_sahni
Community Manager
Community Manager

Any particular article that you are following?

Reference article:- Using the ContextHub to setup GeoLocation data in the Experience Manager Toy Store site

Note: ContextHub is not by default aware of the currently logged in user on publish servers and such users are regarded by ContextHub as “Anonymous.” You can make ContextHub aware of logged in users by loading the profile store as implemented in the We.Retail reference site.Refer to the relevant code on GitHub here.

subrato_kha
Level 4
Level 4

Hi kautuksahni​,

Thanks for the reply.

I don't want ContextHub to be aware of the user. It can be anonymous. I just want it to show the location of the visitor. Depending on which my created segment will resolve. In my segment I am simply comparing the country code which I expect it to be available OOB as part of personalization.

Above example doesn't matches my use case

ravik80714278
Level 1
Level 1

Hi AEM Experts,

I am also facing the same issue in AEM 6.4

Any solution or fix to the issue? Thanks!

notyourcat
Level 2
Level 2

Solution for me so far is to build a custom store based on the geolocalization one. There is a constraint in the reverse geolocation to the context hub ui. Not sure why. but its there. not configurable as far as I could read in the code.

The summit toy store keeps coming as a reference, but that is conviniently only tested in author environment or using lat/long params which are the only properties available in the contexthub persistance store when viewed in publish. All segments created using any address detail will not be resolved.

papenaarun
Level 2
Level 2

Any update on this ?

Am facing the same issue.

Just created a simple segment's for geolocation/address/postalCode.

Working in Author but not in Publish.

I have tried in AEM 6.3, 6.4 & 6.5 instances.

notyourcat
Level 2
Level 2

Not that I'm aware. Code in geolocation store do not allow reverse geolocation if ContextHub UI is not available. So publish server will not do reverse geolocation. Any segment done with this properties are not going to work on publish unless you extend this store or create your own.

pvo008
Level 1
Level 1

This is because of lack of access to 

/libs/settings/cloudsettings/legacy/contexthub/geolocation

Proper fix would be to correct

com.adobe.granite.contexthub.impl.GoogleMapsSignatureServlet

Here, proper service user needs to be used and access need to be granted accordingly.

 

Quick Fix: Provide anonymous user access to

/libs/settings/cloudsettings/legacy/contexthub/geolocation