Page model.json doesn't fetch the template nodes (responsivegrid)

[vijayselvas1]

I have a React SPA page where the homepage.model.json fetches components authored in the template under structure -> responsivegrid -> component A, component B. This expected functionality is not working on a specific page, where the responsivegrid node itself is not fetched at all. There are 4 responsivegrid nodes, each containing some components. The page was working fine earlier, and this issue seems to have started recently (perhaps about a month ago). I'm using AEM 6.5.22. Interestingly, I can see those nodes when the page loads the en.model.json. I’ve checked the template policies, error logs, browser console logs, restarted the org.apache.sling.models.impl bundle, and even restarted the instance—but none of these helped. Also, I couldn't reproduce the issue in my local or other instances. Please let me know if anyone has any idea about this issue.

[ButhpurKiran]

Hi Vijay,

Seems the cause could be problem mentioned in another thread with responsivegrid issue, could you try https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/multifield-values-not-appe...  and let know how it goes?

Thanks,

Kind regards,

Kiran Buthpur

[vijayselvas1 · Accepted solution]

Dear @ButhpurKiran 

Thanks for your response. There was no issue with the Sling model, as it had been working for almost a year. We recently upgraded to SP 6.5.22 with a hotfix provided by Adobe. I have the same setup locally, but with SP 6.5.20, and I couldn't reproduce the issue there. So, I assumed that the recent service pack might have caused the problem. However, after restarting the server for a kernel update, I checked again—and it's now working. It seems strange, but the issue appears to be resolved.