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sachin_solution
Level 3
October 16, 2015
Solved

Package manager is not loading in AEM6

  • October 16, 2015
  • 5 replies
  • 2454 views

Hi, Package manager is going to error page for CQ admin. Getting an error as "Cannot serve request to /crx/packmgr.html on this server"

I have checked the permission in '/libs/cq/core/content/welcome/features/packages'. It has all the permission levels
Could anyone pls tell me what else I should check?

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    Best answer by Runal_Trivedi

    I guess you are directly accessing your AEM author server and not via Apache right? We once faced similar issue and problem was we configured apache/dispatcher for authors where we mistakenly added a rewrite rule which used to append .html to the URL's if not present already and that messed up lot many link.

    If you don't have apache for author servers then check what you see when you hover over the packages link on welcome screen? does it show http://localhost:8080/crx/packmgr/ or http://localhost:8080/crx/packmgr.html, if it show .html on the link then I guess you have some rule configured under etc/map which might be causing this behavior.

    - Runal

    5 replies

    joerghoh
    Adobe Employee
    joerghohAdobe Employee
    Adobe Employee
    October 16, 2015

    Hi,

    can you check /crx/packmgr/index.jsp? The URL you posted looks bogus to me.

    kind regards,
    Jörg

    smacdonald2008
    smacdonald2008
    Level 10
    October 16, 2015

    I have seen an issue like this before. Check this community article.

    http://blog.kristianwright.com/2014/06/27/aem-gotchya-no-packages-in-package-manager/

    In addition - check the log files. 

    S
    sachin_solutionAuthor
    Level 3
    October 16, 2015

    you are correct Jorg. I am able to access when I try to access 'http://localhost:8080/crx/packmgr/index.jsp'.

    when i click 'Packages' link from welcome page, The URL became 'http://localhost:8080/crx/packmgr.html'. I dont know why.

    I checked in '/libs/cq/core/content/welcome/features/packages' it has propert called sling:target with value as /crx/packmgr/

    I am not sure what exactly happening? Please share if there is anything I need check

    Runal_Trivedi
    Runal_TrivediAccepted solution
    Level 6
    October 16, 2015

    I guess you are directly accessing your AEM author server and not via Apache right? We once faced similar issue and problem was we configured apache/dispatcher for authors where we mistakenly added a rewrite rule which used to append .html to the URL's if not present already and that messed up lot many link.

    If you don't have apache for author servers then check what you see when you hover over the packages link on welcome screen? does it show http://localhost:8080/crx/packmgr/ or http://localhost:8080/crx/packmgr.html, if it show .html on the link then I guess you have some rule configured under etc/map which might be causing this behavior.

    - Runal

      S
      sachin_solutionAuthor
      Level 3
      October 16, 2015

      I am not using apache for author servers. When I mouse over the packages link on welcome screen, it has 'http://localhost:8080/crx/packmgr.html'
      I checked '/etc/map'. There is nothing related to package manager. Pls tell me what should I do with etc/map?

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