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SOLVED

OneTrust cookie scanner takes wrong host from AEM cloud site

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Hi!
Any idea why OneTrust is taking - static-p12345-e123456.adobeaemcoud.com as host instead of ${real-domain}.com?

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1 Accepted Solution

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Correct answer by
Community Advisor

Are the cookies being stored under a different domain when you inspect the 'Application' tab in your browser's Developer tools? I believe it depends on how the OneTrust script is resolving the 'Host,' but according to this thread: https://my.onetrust.com/articles/en_US/Knowledge/UUID-2dc719a8-4be5-8d16-1dc8-c7b4147b88e0, it should work fine.

 

If you observe the cookies being stored correctly within the domain, you may want to check with OneTrust about your implementation.

 

 



Esteban Bustamante

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2 Replies

Avatar

Correct answer by
Community Advisor

Are the cookies being stored under a different domain when you inspect the 'Application' tab in your browser's Developer tools? I believe it depends on how the OneTrust script is resolving the 'Host,' but according to this thread: https://my.onetrust.com/articles/en_US/Knowledge/UUID-2dc719a8-4be5-8d16-1dc8-c7b4147b88e0, it should work fine.

 

If you observe the cookies being stored correctly within the domain, you may want to check with OneTrust about your implementation.

 

 



Esteban Bustamante

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Level 1

Hello @EstebanBustamante,

I looked at the application tab, and there the same cookie also has a domain of the form - static-p12345-e123456.adobeaemcoud.com, although all other cookies have - ${real-domain}.com.
You may be right, we should contact OneTrust directly with this issue.