Notification of deployed fixes | Adobe Higher Education
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L
lutzU
Level 4
June 12, 2020
解決済み

Notification of deployed fixes

  • June 12, 2020
  • 1 の返信
  • 2514 ビュー

I don't know it is the correct place, but customer care recommended to post this here.

 

Basically I have an enhancement request regarding the new Support portal (former daycare.day.com) within Admin Console. I often have the case that a reported issue was confirmed as a bug, got a internal Adobe CQ-number and will be fixed in a later release. When it will be included is not clear, and I as a customer are asked to check release notes. I would be really happy if I can get some notification in the ticket or via separate email regarding this since I do do not really track all my pending bugs to be fixed.

 

I would appreciate if this can be done - this would be really customer orientated customer-friendly.

 

Thanks!

このトピックへの返信は締め切られました。
ベストアンサー leoberliant

The support case remains opened up until we get a confirmation from the engineering team, that the code fix will be a part of the scheduled service pack. 

AEM Product Update Releases Roadmap can be located at https://helpx.adobe.com/experience-manager/update-releases-roadmap.html

A service pack release notes include the list of all fixed JIRAs.

1 の返信

L
Adobe Employee
leoberliantAdobe Employee回答
Adobe Employee
June 12, 2020

The support case remains opened up until we get a confirmation from the engineering team, that the code fix will be a part of the scheduled service pack. 

AEM Product Update Releases Roadmap can be located at https://helpx.adobe.com/experience-manager/update-releases-roadmap.html

A service pack release notes include the list of all fixed JIRAs.

    L
    Adobe Employee
    leoberliantAdobe Employee
    Adobe Employee
    June 15, 2020
    "why I should I monitor the CQ-number although I get notified via an update of the case" - that is not what I've explained to you. While working on the case we will let you know to what service pack the code fix will be added. SP release date can be located at https://helpx.adobe.com/experience-manager/update-releases-roadmap.html
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