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lutzU
Level 4
June 12, 2020
Solved

Notification of deployed fixes

  • June 12, 2020
  • 1 reply
  • 2514 views

I don't know it is the correct place, but customer care recommended to post this here.

 

Basically I have an enhancement request regarding the new Support portal (former daycare.day.com) within Admin Console. I often have the case that a reported issue was confirmed as a bug, got a internal Adobe CQ-number and will be fixed in a later release. When it will be included is not clear, and I as a customer are asked to check release notes. I would be really happy if I can get some notification in the ticket or via separate email regarding this since I do do not really track all my pending bugs to be fixed.

 

I would appreciate if this can be done - this would be really customer orientated customer-friendly.

 

Thanks!

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Best answer by leoberliant

The support case remains opened up until we get a confirmation from the engineering team, that the code fix will be a part of the scheduled service pack. 

AEM Product Update Releases Roadmap can be located at https://helpx.adobe.com/experience-manager/update-releases-roadmap.html

A service pack release notes include the list of all fixed JIRAs.

1 reply

L
Adobe Employee
leoberliantAdobe EmployeeAccepted solution
Adobe Employee
June 12, 2020

The support case remains opened up until we get a confirmation from the engineering team, that the code fix will be a part of the scheduled service pack. 

AEM Product Update Releases Roadmap can be located at https://helpx.adobe.com/experience-manager/update-releases-roadmap.html

A service pack release notes include the list of all fixed JIRAs.

    L
    lutzUAuthor
    Level 4
    June 12, 2020
    Yes, but that's not the point. From my ticket I get such unswers "... I would request you to please monitor the CQ-4298048 inclusion of the fix for your issue on the future release notes of the coming versions or service packs/CFPs on our official online documentation/ release document. " And here, I would like to have an automated notification in order not to check the release not for my several CQ-number bugs.
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