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Xena_bcn
Xena_bcn
Level 5
October 16, 2015
Solved

Not all images are available on the publish instance

  • October 16, 2015
  • 39 replies
  • 4788 views

Hi here.

So the long process of copying site to the test server finally is fine except some minor things.

1 is:

In 4502 all digital assets are available. but on 4503 some not. Error 404.

In the replication log, the image is listed as activated.

The dispatcher allows all image types. 

Any clue?

Thanks,

Xena.

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Best answer by Lokesh_Shivalingaiah

You can raise support ticket here http://daycare.day.com/public/contact.html if your client or company have bought a support subscription and you have credentials for the same.

39 replies

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edubey
edubey
Level 10
October 16, 2015
Can you access this rendition path via browser.?      
O
Adobe Employee
ogillAdobe Employee
Adobe Employee
October 16, 2015

You are right there is no retry from Activate Tree.

I would clear your queue. Then try activating the "missing" assets again. Monitor your logs, there should be activation in the author error.log and a received message in the publish error.log

    edubey
    edubey
    Level 10
    October 16, 2015

    Clear the queue, then try to activate the images and check what you get in log files.

      edubey
      edubey
      Level 10
      October 16, 2015
      Can you access this rendition path via browser.?      
        edubey
        edubey
        Level 10
        October 16, 2015

        Just Wondering ....can you try to verify that there is no authoring issue. Try to author correct path.

          Xena_bcn
          Xena_bcnAuthor
          Level 5
          October 16, 2015

          edubey wrote...

          Just Wondering ....can you try to verify that there is no authoring issue. Try to author correct path.

           


          in author everything shown fine

            Xena_bcn
            Xena_bcnAuthor
            Level 5
            October 16, 2015

            Hey...

            In CRX there is more information for this image as:

            jcr:content --> metada ->

            lptc4xmpCore:CreatorContactInfo

            and there is that link.

              edubey
              edubey
              Level 10
              October 16, 2015

              Can you create package for these images and deploy this package to publisher and check if this is working or not (Although I agree that this is not the usual procedure)

                Xena_bcn
                Xena_bcnAuthor
                Level 5
                October 16, 2015

                okey I will try that.

                thank you.

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