Not able to use credentials for login after installing AEM service pack 9 for 6.5 | Community
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RitendraS11
RitendraS11
Level 4
October 31, 2024
Solved

Not able to use credentials for login after installing AEM service pack 9 for 6.5

  • October 31, 2024
  • 2 replies
  • 739 views

Hi Team,

I am performing in-place upgrade from AEm 6.3 to AEM 6.5. Everything worked fine and my server got updated to 6.5.0. Now, I wanted to install the service pack 9. After installation of service pack, when i did a server restart - login credentials doesn't work (same login was working with 6.3 and 6.5.0).

Is there any way to login to CRX/DE?

NOTE - I have tried login via localhost:4503/libs/granite/core/content/login.html but no success!

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Best answer by Tethich

@ritendras11I saw you liked the proposal. If it worked for you, please share you findings and also maybe think about marking the answer as correct for other who encounter same issue. Thx.

2 replies

Tethich
Community Advisor
TethichCommunity Advisor
Community Advisor
October 31, 2024

Hi @ritendras11 

Do you have same issue/behavior on Author as well after you installed SP9 ? I see you mentioned only Publish endpoint

Tethich
Community Advisor
TethichCommunity Advisor
Community Advisor
October 31, 2024

Hi @ritendras11 
Try this: https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-16565
Maybe it will work for 6.5 also. It explains a way to reset your local AEM admin password.

    Tethich
    Community Advisor
    TethichCommunity AdvisorAccepted solution
    Community Advisor
    November 2, 2024

    @ritendras11I saw you liked the proposal. If it worked for you, please share you findings and also maybe think about marking the answer as correct for other who encounter same issue. Thx.

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