Not able to see Touch UI Workflow Model and Entries in AEM 6.5 | Community
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VK35
Level 2
March 2, 2023

Not able to see Touch UI Workflow Model and Entries in AEM 6.5

  • March 2, 2023
  • 1 reply
  • 1563 views

Hi Team,

I am not able to see the workflow model entries in Classic UI, not sure why this is showing blank.

and how to debug this?


Whereas the models are showing up in Touch UI. Below are the environment details.

AEM : 6.5
Service Pack 6.5.15 (latest)

Could this be any customized company code affecting?

Thanks!

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1 reply

ChitraMadan
Community Advisor
ChitraMadanCommunity Advisor
Community Advisor
March 2, 2023

Hi @vk35,

 

I have checked in 6.5.15 and I am able to see Workflow Models in both Classic and Touch UI.

 

Can you please check if all the bundles are active. Are you seeing any error in console or error.logs related to this?

    V
    VK35Author
    Level 2
    March 3, 2023

    Hi @chitramadan 

    Yes all the bundles are active and strangely I don't see any errors or warnings in the logs.
     Below is bundles screenshot.


    Initially it was loading fine and I suspect if it was breaking after the custom code installation but not sure how to troubleshoot these kind of issues.

    Thanks!

      SivakumarKanoori
      Community Advisor
      SivakumarKanooriCommunity Advisor
      Community Advisor
      March 3, 2023

      @vk35 :

       

      Can you check in your code , did they overlay the below component and made changes:

       

      /libs/cq/workflow/components/console/models/json.jsp

       

      I have tried , making changes to above jsp to not to display the workflow models, yes it is not showing in classic UI, although its showing in Touch UI.

       

      Thanks,

      Siva

      Thanks,Siva
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