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SOLVED

Not able to give certification exam due to technical issue in examity site on 17//06/2020

nikita29
Level 1
Level 1

Hi Team,

 

I sat almost 5 hours for the exam to start. Not able to attempt due to technical issue in examity site.

Please help me process my refund for the certification fee. I will reschedule whenever it is required.

 

Regards,

Nikita Joshi

nikitajoshi029@gmail.com

1 Accepted Solution
jbrar
Correct answer by
Employee
Employee

I had a similar issue and got help after calling them. Please reach out using the options below:

 

https://examity.com/test-taker-contact/

View solution in original post

9 Replies
Varun_Shakya
Community Advisor
Community Advisor

Drop an email to psiExam support people  explaining your previous experience . They will help you reschedule your exam.

nikita29
Level 1
Level 1
Thanks for your response!!! Could you please help me with an email id for the same?
Veena_Vikram
Community Advisor
Community Advisor

@nikita29 Did you try contacting the live chat in the portal ? I was told that , if we face any issues , we can reach them through live chat and they will help us immediately. Rather than waiting 5 hours I think you should have reached out to them asap.

nikita29
Level 1
Level 1
The proctor was with me the whole time. He was not able to fix the issue. He told me to drop and reschedule but when I tried today nobody is responding properly
Veena_Vikram
Community Advisor
Community Advisor
oh thats bad. Reach out to Adobe and Examity . Try support@examity.com
kautuk_sahni
Community Manager
Community Manager
As mentioned by JBar, try calling them https://examity.com/test-taker-contact/ | Email Us info@examity.com support@examity.com
jbrar
Correct answer by
Employee
Employee

I had a similar issue and got help after calling them. Please reach out using the options below:

 

https://examity.com/test-taker-contact/

View solution in original post

nikita29
Level 1
Level 1

Got voucher to reschedule exam. Thank you so much all for helping me out 🙏