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Not able to add hotspot in image Dynamic media

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I am using AEM 6.5.12 service pack

 

I trying to add a hotspot on the image but its showing a blank image

naruk89179065_0-1667460170914.png

When clicking the HotSpot icon it throws error's in the console 

 

naruk89179065_1-1667460363375.png

 

CC: @Jaideep_Brar   @thatsmeadarsh @Vikas_Bharti @kiranparab @arunpatidar      @

 

 

1 Accepted Solution

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Correct answer by
Community Advisor

@naruk89179065 I faced the similar issue in one of my previous project (3 years back) and we raised an adobe support ticket for this. And later we found that it was our local issue. (I forgot the fix)

 

I suggest you once go thorugh below URL and check if it is working on vinnila instance with out any code

https://experienceleague.adobe.com/docs/experience-manager-learn/assets/dynamic-media/dynamic-media-...

 

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1 Reply

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Correct answer by
Community Advisor

@naruk89179065 I faced the similar issue in one of my previous project (3 years back) and we raised an adobe support ticket for this. And later we found that it was our local issue. (I forgot the fix)

 

I suggest you once go thorugh below URL and check if it is working on vinnila instance with out any code

https://experienceleague.adobe.com/docs/experience-manager-learn/assets/dynamic-media/dynamic-media-...